How can we help?
Frequently Asked Questions
Account
- What is a segment?
- Where can I find my invoices/ monthly usage?
- When I upload a new segment, is there any way to filter out the already unsubscribed ones?
- Is there a way to delete bounced leads in bulk/How to remove bounced email from list segments?
- Where can I check how much I am left with my free usage quota for this month?
AWS
- What is AWS?
- Why do I need AWS SES?
- How to configure SES/How to connect AWS with MailBluster?
- What is AWS Region? How to choose it?
- What is sandbox/why does my account have sandbox access?
- I’m getting this error ‘Unable to find permission of AmazonSNSFullAccess’
- I’m getting the error ‘Unable to connect with Amazon SES using your AWS account’.
- How to prevent from gmail showing via amazonses.com?
MailBluster
- What is MailBluster/ What does it do?
- How do I get my API key from MailBluster?
- How to create and send an email campaign?
- What is the CSV file format to import leads/subscribers properly?
- Can I send transactional emails using the MailBluster API ?
- I hit my max on sending emails, will my campaign continue tomorrow automatically?
- Can we have a self Hosted App?
- Does MailBuster have autoresponder?
- Email automation feature/Does MailBuster do automation emails?
Pricing
- What are the pricing details for MailBluster?
- Does your pricing include Amazon fees?
- What are the details for the Enterprise Solution?
- How much do I have to pay as Amazon SNS fee?
- What if I reach the 62k emails limit on the ‘Free Forever’ plan?
- If I upgrade to the ‘Unlimited Sending’ plan, can I still enjoy the 62k free emails?
- Why is MailBluster so cheap in comparison to other email Marketing softwares? Is there any catch?
Still have a question?
We are happy to answer