Why does the text look okay in the editor, but in the campaign, it becomes broken?

This type of issue generally occurs when you compose Campaign using Copy-Paste technique.

To resolve this issue, there are 2 solutions.

Solution No.1:

When you copy-paste any text in Drag and drop Editor, click this option on the top right corner as shown below.

Click on the option button on the top right corner

Untick the checkbox Clean paste and wait for the editor to load again.

Untick the checkbox "Clean paste"

Now paste the text from the source and “Paste Formatting Options” will popup. You will see these two conditions:

Paste Formatting Options showing 2 option Remove Formatting and Keep Formatting

1. If you select “Remove Formatting,” then only the basic structure of the text will be pasted, but the change will not work properly.

After selecting "Remove Formatting," then only the basic structure of the text is pasted

2. If you select “Keep Formatting,” then the same design will be pasted, but the change might not work properly.

After selecting "Keep Formatting," then the same design is pasted

Solution No.2:

When you paste using Ctrl+Shift+v (for Windows) and Cmd+Shift+v (for Mac), you will not get any formatting options. However, only text will appear. In this case, the change will work properly.

After pasting using Ctrl+Shift+v (for Windows) and Cmd+Shift+v (for Mac), only text will appear