Sending cold emails using MailBluster is against our terms of use. If you violate our terms of use, we will take proper action against you and it might result in blocking your MailBluster and AWS account forever on MailBluster.
Using custom SMTP instead of Amazon SES
Last update: November 10, 2022
MailBluster can only send email using Amazon SES. However, supporting custom SMTP and other providers are in our todo list.
White-Label solution
Last update: November 10, 2022
MailBluster does not offer White-Label solution. However, it is on our todo list.
What is MailBluster/What does it do?
Last update: November 10, 2022
MailBluster is an email marketing platform that enables you to send the highest quality marketing emails and newsletters with the lowest possible cost and never compromising the deliverability. It would require you to have a verified and approved AWS SES to use MailBluster for sending emails. We don’t offer an SMTP server/service ourselves. We use your AWS SES to send your email campaigns.
MailBluster support channels
Last update: November 10, 2022
For any queries or technical assistance or even a quick question related to MailBluster, you can message directly to our support team at mailbluster.com/contact or send an email at [email protected]. Our corresponding team will reply to you within 24 hours of your inquiry.
What is GDPR? Does MailBluster follow GDPR rules?
Last update: November 9, 2022
The General Data Protection Regulation (GDPR) is a piece of data protection law. It is a regulation of the European Union (EU) that went into effect on May 25, 2018. The GDPR governs how we use, process, and store personal data (information about an identifiable, living person). It applies to all EU organisations as well as those that provide goods or services to the EU or monitor EU citizens.
MailBluster is fully compliant with GDPR and your information is secure with MailBluster, and we always store it in the most convenient location for our users.
GDPR’s seven principles
Lawfulness, fairness and transparency
Purpose limitation
Data minimisation
Accuracy
Storage limitation
Integrity and confidentiality (security)
Accountability
The GDPR rights for individuals
the right to be informed
the right of access
the right to rectification
the right to erasure
the right to restrict processing
the right to data portability
the right to object
rights around automated decision making and profiling
The GDPR guide includes information about consent and an explanation of GDPR rights, guidance on protecting children’s data from special category and criminal offence data descriptions. More GDPR information can be found here.
Is my data safe with MailBluster?
Last update: November 10, 2022
MailBluster is fully compliant with GDPR and your information is secure with MailBluster, and we always store it in the most convenient location for our users. For example, EU data remains on EU servers, and you can delete your data at any time. As a result, there is no risk of a data breach because we adhere to strict confidentiality in our Data Privacy Rules and Regulations.
How can I trust MailBluster with my card information?
Last update: November 10, 2022
MailBluster does not store your credit card information; instead, it is encrypted and securely stored under the authority of Stripe, as all payments are processed through Stripe. As a result, we can assure you that neither the development nor technical teams, nor even customer support agents of MailBluster, have access to your credit card information. To date, over 16,000 user cards have been added to MailBluster. Furthermore, MailBluster is fully GDPR compliant. So there’s nothing to worry about.
Can we have a self Hosted App?
Last update: November 10, 2022
Right now self-hosting is not possible with MailBluster.
Does MailBluster have autoresponder?
Last update: November 10, 2022
No, we do not have the autoresponder feature yet. We plan to start working on the module soon.
Email automation feature/Does MailBluster do automation emails?
Last update: November 10, 2022
Automation and autoresponders are on our to-do list right now. These features will be available at our stable release in the near future.
How do I get my API key from MailBluster?
Last update: November 10, 2022
Go to your MailBluster dashboard, and click on brand > Settings > API Keys > Create New API Key.
Type a name for the API Key and click Create API Key.
Your API key is generated. The API key is ready for use. Just copy the key and you’re good to go.
Can I send transactional emails using the MailBluster API ?
Last update: November 10, 2022
MailBluster does not have a transactional email API yet. Right now, it can only be used to send marketing emails. Our future version might support transactional emailing. You can go to this link to know how to send transactional emails via AWS SES directly: https://docs.aws.amazon.com/pinpoint/latest/developerguide/send-messages-email.html.