What is AWS?
What is Amazon SES?
What is an AWS Region?
Pricing plans of Amazon SES
What is Amazon SNS?
Why do I need Amazon SNS?
Connecting AWS account with MailBluster
Can I use MailBluster without an AWS account?
Do I need to pay Amazon to create AWS Account?
Do I need to have a website for my AWS Account?
Do I need to pay an additional cost to AWS for using Amazon SES?
How to choose AWS Region for MailBluster?
How to move out of Amazon SES Sandbox?
Can I use my MailBluster Account when my AWS Account is in sandbox?
What is Amazon SES Sandbox and why does my account have sandbox access?
What if I don’t get approval from Amazon SES after requesting to move out of the sandbox?
I’m getting the error ‘Unable to connect with Amazon SES using your AWS account’
How to verify a domain in Amazon SES?
How to verify an email address in Amazon SES?
How to verify Sender Domain from MailBluster?
How to verify Sender Email Address from MailBluster?
What is a Sender Identity?
What is a Custom Domain?
How to set Custom MAIL FROM Domain in AWS?
Why set Custom MAIL FROM Domain in Amazon SES?
How to prevent Gmail from showing ‘via amazonses.com’?
Why my AWS Account has been “Paused”?
How to resolve AWS Account “Pause” issue?
Cloudflare configuration is not working with HTTPS?
How can I achieve positive sender reputation if I switch to a new domain?
I am getting this error: Unable to find the permission of ‘AmazonSESFullAccess’.
I am getting this error: Unable to find the permission of ‘AmazonSNSFullAccess’.
Gmail is still not showing the one-click unsubscribe (list-unsubscribe header) in my emails?
Does AWS show complaint rates and bounce rates for AWS accounts?
What is a Campaign?
How to edit a Campaign?
How to rename a campaign?
How to duplicate a campaign?
How to schedule a campaign in MailBluster?
How to cancel a scheduled campaign?
Changing the width of campaign email
What is the maximum email content size limit?
Using query string in campaign
Removing MailBluster branding
Why is it taking a long time to send the campaigns from MailBluster?
What is double opt-in?
Can I send a quick test email before sending out email campaigns from MailBluster?
How can I set-up Double Opt-In for my campaign?
Difference between Standard Campaigns and Automation Campaigns
Is there a way to sent email in plain text using MailBluster?
How to create and send an email campaign?
How to send Personalized Email from MailBluster?
How to compose email using Drag and Drop Editor?
How can we share the email campaign from MailBluster?
How to set Unsubscribe URL using Drag and Drop editor?
How to set Unsubscribe URL using HTML editor?
How to set Unsubscribe URL using WYSIWYG Editor?
Why my email campaign is showing “outdated”?
Why is my campaign still in the “waiting” status?
Can I store images in MailBluster?
What is the maximum file size of an image file that can be used in an email campaign?
If I want to include a motion logo, what would be the process for doing so?
Why does the text look okay in the editor, but in the campaign, it becomes broken?
How to use UTM for tracking in MailBluster using Google Analytics?
If I exceed my sending limit, will my campaign continue tomorrow automatically?
How do you resolve “Content is invalid, merge tag or block tag contains error”?
How to resolve “AWS connection is invalid” under the “Sender email address?”
Is the short preheader text I use in my email campaign getting automatically populated?
I have set up my URL but in the test mail, it is showing 404 error and redirecting it to different URL
How to use default Merge Tag in email campaign if the recipients do not have the data (First Name, Last Name, Full Name, etc)?

What are the features of MailBluster?

Last update: March 18, 2024

The following features are currently present in MailBluster:

  • Segmentation of Leads
  • Leads Management
  • Attractive Email Templates
  • Custom Email Templates
  • Email Tracking with Report
  • Drag and Drop Editor
  • HTML Editor
  • WYSIWYG Editor
  • Double Opt-In
  • Action URL
  • Unsubscribe Redirection URL
  • Automation
  • Forms
  • GDPR Compliance
  • Developer API
  • Fantastic Support

How do I sign up for a MailBluster account?

Last update: May 14, 2024

At the primary stage, it’s crucial to create a MailBluster account. To begin, ensure you’re signed in to your Gmail account in your browser if you intend to use your Gmail ID for registration.

Next, click on the signup link provided here.

Then, proceed by clicking the ‘Sign up with Google‘ button as shown in the screenshot below.

Clicking on sign up with Google

Your browser will automatically fill in the necessary details, allowing you to proceed to the next page with just one click.

Entering first name and last name then click continue

After clicking on the Continue button, you’ll be directed to a page where you’ll need to provide the following details: brand name, sender name, sender email address, reply-to email address, and timezone.

  • The Brand name should reflect the title of your organization, company, or product.
  • Upload your Brand favicon, which serves as your brand’s logo. It’s recommended to use an image with dimensions of 512 pixels.
  • The Sender name and Sender email address will be visible to recipients of your emails. Ensure that the Sender email address is verified from AWS.
  • The Reply to email address allows recipients to respond directly to your emails.
  • Set your Timezone to match your current location for accurate scheduling and timing.

Fill up all the fields as shown above and click the Continue button again to proceed.

Setting up Brand

Your MailBluster account is now ready, and you will be notified like this as shown below.

Clicking on Let's go button

Click on the Let’s go button to start exploring the email marketing platform MailBluster.

Now you will need a verified, approved and out of sandbox AWS Account to connect with MailBluster. As you already know MailBluster uses Amazon SES to send all the marketing emails. Amazon SES allows you to leverage the cost-effectiveness of bulk email services, making it an ideal complement to MailBluster, the most affordable email marketing software. When seamlessly integrated with MailBluster, Amazon SES ensures optimal deliverability and enhances sender reputation, making it an essential step for businesses aiming to maximize the impact of their email marketing campaigns. MailBluster does not support Custom SMTP servers or services nor provide any 3rd party SMTP servers or services. That’s why a user must have an AWS account to use MailBluster.

For detailed guidance on setting up an AWS account and connecting it with MailBluster, check out the video tutorial provided here

Features present in the Starter Plan of MailBluster

Last update: April 18, 2024

The Starter plan of MailBluster allows you to send 3000 emails one time only for each account. You will be only be able to use the following features:

  • Import unlimited leads
  • Leads Management
  • Segmentation
  • Email Tracking with Report
  • Drag and Drop Editor
  • HTML Editor
  • WYSIWYG Editor
  • Double Opt-In
  • Action URL
  • Unsubscribe Redirection URL
  • Forms
  • GDPR Compliance
  • Segmentation
  • Developer API
  • MailBluster branding in email footer, unsubscribe page, subscribe page and Forms

Features in the Pro Plan of MailBluster

Last update: April 18, 2024

If you are on Pro Plan of MailBluster, then you will avail these additional features along with the features present in the Starter Plan:

  • Unlimited emails per month at a rate of $0.60 for every 1000 emails sent
  • Remove MailBluster Branding from email footer, unsubscribe page, subscribe page and forms
  • Automation
  • Custom Fields
  • Pro Templates
  • Ability to export leads and reports from each Brand

How many emails can be sent per day from MailBluster?

Last update: March 18, 2024

The number of emails you can send each day depends on your Amazon Web Services (AWS) Account. Amazon SES (Simple Email Service) sets a daily limit, not MailBluster. Initially, after moving out of Amazon SES Sandbox, AWS will give you a daily sending limit of 50k emails per day (within 24 hours). Actually your AWS Account decides this limit, which might be 50k, 60k or even 100k emails within 24 hours depending on your previous sending reputation (if you have any). MailBluster uses this AWS Account to send newsletters and marketing campaigns because it doesn’t provide SMTP server or services. If you follow good practices and have a good reputation later, then Amazon SES might increase your daily sending limit if you request them perfectly.

MailBluster is still giving a message to move out of sandbox

Last update: March 18, 2024

You can refresh the Amazon SES usage box as shown below:

Reloading the Amazon SES usage box

But if it wasn’t updated, then most of the time, the reason is that Amazon SES moved you out of the sandbox in a different region (not the one that you have selected). The confirmation email should contain the Region; please choose the same region on MailBluster.

If the issue still persists, then generate the AWS Credentials again correctly by following this video tutorial:

Can we send a test mail from MailBluster while my AWS account is in Sandbox mode?

Last update: March 12, 2024

You won’t be able to send any test email or bulk email from MailBluster while your AWS Account is in Sandbox mode. Also, while your AWS Account is in Sandbox mode, those 200 emails you see are only for the virtual mailbox simulator, not for sending actual emails or Test mails to your leads (recipients) from MailBluster. So in conclusion, you won’t be able to send any emails whether it’s a test mail or bulk email from MailBluster until and unless you move your AWS account out of Amazon SES Sandbox.

What should I do if I haven’t received the verification email from MailBluster?

Last update: March 18, 2024

If you haven’t received the MailBluster verification/confirmation/activation link through email, please check your ESP (Email Service Provider)’s promotional tab, spam or junk email folder. If you find it, open the email and Activate your MailBluster account. This will let your MailBluster account activate in an instant. If you still face issues getting an activation email link from MailBluster, please get in touch with MailBluster Support for further assistance. They will verify your account and open it directly.

Does MailBluster have domain tracking?

Last update: March 18, 2024

MailBluster doesn’t have any domain tracking mechanism. Because of this, the MailBluster Report does not separately list the number of emails sent, delivered, opened, clicked, marked as spam, etc. for Gmail, Outlook, Yahoo or AOL.

Does MailBluster provide secured and reputable IP addresses?

Last update: March 14, 2024

MailBluster does not provide any IP addresses. MailBluster and Amazon SES are separate entities. MailBluster utilizes Amazon SES to send all marketing emails. If you require a dedicated IP or SMTP server, you must utilize your own AWS account. There is no configuration necessary from the MailBluster side. Should you wish to purchase a dedicated IP, please contact AWS directly. MailBluster can then utilize this dedicated IP, otherwise, it will utilize a shared IP provided by AWS.

Does MailBluster support Custom SMTP?

Last update: March 18, 2024

MailBluster sends all the marketing emails through Amazon Simple Email Service (Amazon SES) with the help of the verified, approved, and out-of-sandbox AWS Account of a user connected with MailBluster. MailBluster does not support Custom SMTP servers or services nor provide any 3rd party SMTP servers or services. However, supporting Custom SMTP servers and other providers are in MailBluster to-do list.

Can MailBluster be self-hosted?

Last update: March 18, 2024

It’s not possible to self-host MailBluster. MailBluster is cloud-based, so you need to sign up with your email address or Google ID then enter the necessary details to use MailBluster

Does MailBluster have Autoresponder?

Last update: March 18, 2024

Although Autoresponder is one of our clients’ most frequently requested features, it has yet to be available in MailBluster. It is, however, a high-priority item MailBluster our to-do list.

What is GDPR, and how does MailBluster follow GDPR rules?

Last update: March 18, 2024

The GDPR, or General Data Protection Regulation, is a law about protecting data. It started in the European Union on May 25, 2018. This law tells us how we can use, handle, and keep personal information (like details about someone who can be identified and is alive). It’s not just for EU groups but also for those offering stuff or services to the EU or keeping an eye on EU citizens.

Your data is safe with MailBluster, and we follow the rules of GDPR. We store your data in Ireland, part of the European Economic Area, using secure servers from Amazon Web Services (AWS). We’re serious about keeping everything confidential, following strict rules in our Data Privacy Regulations.

To know more about GDPR, please visit: https://gdpr.eu/

To know more about MailBluster Data Processing Terms, please visit: https://mailbluster.com/data-processing-terms

How to resend verification OTP from MailBluster?

Last update: March 24, 2024

When signing in to MailBluster, if the screen below pops up, instead of typing a random OTP code, just click Cancel. You will then be asked to enter the OTP code again, and a new email with a new OTP code will be sent to your email address.

Selecting Cancel while verifying your identity

You will receive a new OTP code as shown below. Enter the new OTP code exactly and you will be able to sign in to MailBluster. Please note: Every OTP code expires after 10 minutes of receiving it in inbox of your registered email.

A new OTP has been sent to you email inbox

Why MailBluster if you have AWS Account for sending emails?

Last update: April 21, 2024

Using MailBluster alongside Amazon SES offers several key benefits that can significantly enhance your email marketing efforts:

  1. Easier Interface: MailBluster provides a user-friendly interface designed specifically for managing email marketing campaigns, making it simpler to create, send, and track your emails compared to using Amazon SES alone.
  2. More Templates: With MailBluster, you gain access to a wider variety of professionally designed email templates, saving you time and effort in creating visually appealing campaigns.
  3. Enhanced Deliverability: MailBluster implements advanced deliverability tools and strategies to optimize email deliverability rates, ensuring that your messages reach your recipients’ inboxes more effectively than using Amazon SES independently.
  4. Cost-Effectiveness: While Amazon SES offers competitive pricing, MailBluster’s additional features and functionalities come at a reasonable cost. By leveraging MailBluster’s capabilities, you can potentially improve your email marketing and justify the investment for your NGO (non-governmental organization). To learn more about the pricing, you can visit this:

Overall, using MailBluster alongside Amazon SES provides your NGO with a more comprehensive and effective email marketing solution, offering an easier interface, more templates, better deliverability, and ultimately, improved results for your campaigns.

You can also visit our MailBluster Youtube Channel and MailBluster Blog to know more about MailBluster.

On which platform is MailBluster built?

Last update: March 24, 2024

MailBluster isn’t built on any platform. Instead, our engineers carefully craft it using the best technical tools available. It’s like crafting something special by hand rather than just picking something off the shelf. This means MailBluster isn’t like other platforms because it’s uniquely designed to fit exactly what our users need. It’s made with care and skill, giving it an edge in the world of email marketing.

White-Label solution

Last update: March 18, 2024

MailBluster does not have a customized white-labeled solution yet.
However, our team has plans for releasing a White-label solution soon.
It’s in MailBluster To-Do List.

Sending cold emails using MailBluster

Last update: March 18, 2024

Sending cold emails through MailBluster is against the terms of use of MailBluster. You cannot send unsolicited emails to a receiver without prior contact. That is, you are not allowed to send emails to those who are not your subscribers. This is according to the guidelines of AWS. You must have prior contact first and your leads has to be your subscribers. If you send cold emails, then AWS will pause / suspend your AWS account. It might also result in blocking your MailBluster and AWS account forever.

Does MailBluster have a Bug Bounty Program?

Last update: March 18, 2024

MailBluster prioritizes information security and is dedicated to preserving the confidentiality, integrity, and availability of its systems and information. The company has established a Vulnerability Disclosure Policy to guide security researchers in conducting vulnerability discovery activities. The policy outlines the systems and types of research covered, provides instructions for submitting vulnerability reports, and specifies a waiting period before publicly disclosing any discovered vulnerabilities.

While it’s not a Bug Bounty program, researchers can have their names listed on the Security Disclosure Acknowledgements page if the reported vulnerability is recognized.

MailBluster support channels

Last update: March 18, 2024

If you have questions or need technical help with MailBluster, reach out to our support team using one of our support channels. You can either message us directly at Support Center or send an email to [email protected]. Our support team will get back to you within 24 hours.

What is the official legal address of MailBluster?

Last update: March 18, 2024

The Official Legal Address of MailBluster is as follows:

MailBluster LLC
2810 N Church St
PMB 38894
Wilmington, Delaware 19802-4447 US

And, the MailBluster data center is situated in Ireland.