How can we help?

Sending cold emails using MailBluster is against our terms of use. If you violate our terms of use, we will take proper action against you and it might result in blocking your MailBluster and AWS account forever on MailBluster.

MailBluster does not offer White-Label solution. However, it is on our todo list.

MailBluster is an email marketing platform that enables you to send the highest quality marketing emails and newsletters with the lowest possible cost and never compromising the deliverability.
It would require you to have a verified and approved AWS SES to use MailBluster for sending emails. We don’t offer an SMTP server/service ourselves. We use your AWS SES to send your email campaigns.

For any queries or technical assistance or even a quick question related to MailBluster, you can message directly to our support team at mailbluster.com/contact or send an email at [email protected]. Our corresponding team will reply to you within 24 hours of your inquiry.

The General Data Protection Regulation (GDPR) is a piece of data protection law. It is a regulation of the European Union (EU) that went into effect on May 25, 2018. The GDPR governs how we use, process, and store personal data (information about an identifiable, living person). It applies to all EU organisations as well as those that provide goods or services to the EU or monitor EU citizens.

MailBluster is fully compliant with GDPR and your information is secure with MailBluster, and we always store it in the most convenient location for our users.

GDPR’s seven principles

1. Lawfulness, fairness and transparency 
2. Purpose limitation 
3. Data minimisation 
4. Accuracy
5. Storage limitation 
6. Integrity and confidentiality (security) 
7. Accountability

The GDPR rights for individuals

• the right to be informed 
• the right of access
• the right to rectification
• the right to erasure
• the right to restrict processing 
• the right to data portability
• the right to object
• rights around automated decision making and profiling

The GDPR guide includes information about consent and an explanation of GDPR rights, guidance on protecting children’s data from special category and criminal offence data descriptions.
More GDPR information can be found here.

MailBluster is fully compliant with GDPR and your information is secure with MailBluster, and we always store it in the most convenient location for our users. For example, EU data remains on EU servers, and you can delete your data at any time. As a result, there is no risk of a data breach because we adhere to strict confidentiality in our Data Privacy Rules and Regulations.

Check out our data processing terms here.

Right now self-hosting is not possible with MailBluster.

No, we do not have the autoresponder feature yet. We plan to start working on the module soon.

Automation and autoresponders are on our to-do list right now. These features will be available at our stable release in the near future.

MailBluster does not have a transactional email API yet. Right now, it can only be used to send marketing emails. Our future version might support transactional emailing.  You can go to this link to know how to send transactional emails via AWS SES directly: https://docs.aws.amazon.com/pinpoint/latest/developerguide/send-messages-email.html.