What is AWS?
What is Amazon SES?
What is an AWS Region?
How to check Reputation Metrics of your AWS Account?
Pricing plans of Amazon SES
What is Amazon SNS?
Why do I need Amazon SNS?
Connecting AWS account with MailBluster
Can I use MailBluster without an AWS account?
Do I need to pay Amazon to create AWS Account?
Do I need to have a website for my AWS Account?
Do I need to pay an additional cost to AWS for using Amazon SES?
How to choose AWS Region for MailBluster?
How do I move my AWS Account out of sandbox mode to send emails from MailBluster?
Can I use my MailBluster Account when my AWS Account is in sandbox?
What is Amazon SES Sandbox and why does my account have sandbox access?
What if I don’t get approval from Amazon SES after requesting to move out of the sandbox?
I’m getting the error ‘Unable to connect with Amazon SES using your AWS account’
Why did Amazon SES not send my email, and what caused the recipient’s address to be on the suppression list?
Do I need to create separate IAM users for each brand, or can I use the same AWS account and connect them to the previous brand’s users?
How to verify a domain in Amazon SES?
How to verify an email address in Amazon SES?
How to verify Sender Domain from MailBluster?
How to verify Sender Email Address from MailBluster?
What is a Sender Identity?
What is a Custom Domain?
How to set Custom MAIL FROM Domain in AWS?
Why set Custom MAIL FROM Domain in Amazon SES?
How to prevent Gmail from showing ‘via amazonses.com’?
Why my AWS Account has been “Paused”?
How to resolve AWS Account “Pause” issue?
Cloudflare configuration is not working with HTTPS?
How can I achieve positive sender reputation if I switch to a new domain?
I am getting this error: Unable to find the permission of ‘AmazonSESFullAccess’.
I am getting this error: Unable to find the permission of ‘AmazonSNSFullAccess’.
What should you do if you get an ‘invalid AWS secret access key’ error message?
Why are you receiving the following error when sending emails: “We couldn’t find required configuration to track your email activities using your AWS credential”?
Gmail is still not showing the one-click unsubscribe (list-unsubscribe header) in my emails?
Does AWS show complaint rates and bounce rates for AWS accounts?
What is a Campaign?
How to edit a Campaign?
How to rename a campaign?
How to duplicate a campaign?
How to schedule a campaign in MailBluster?
How to cancel a scheduled campaign?
Changing the width of campaign email
What is the maximum email content size limit?
Using query string in campaign
Removing MailBluster branding
Why is it taking a long time to send the campaigns from MailBluster?
What is double opt-in?
Can I send a quick test email before sending out email campaigns from MailBluster?
How can I set-up Double Opt-In for my campaign?
Difference between Standard Campaigns and Automation Campaigns
Is there a way to sent email in plain text using MailBluster?
How to create and send an email campaign?
How to send Personalized Email from MailBluster?
How to compose email using Drag and Drop Editor?
How can we share the email campaign from MailBluster?
How to set Unsubscribe URL using Drag and Drop editor?
How to set Unsubscribe URL using HTML editor?
How to set Unsubscribe URL using WYSIWYG Editor?
Why my email campaign is showing “outdated”?
Why is my campaign still in the “waiting” status?
Can I store images in MailBluster?
What is the maximum file size of an image file that can be used in an email campaign?
If I want to include a motion logo, what would be the process for doing so?
Why does the text look okay in the editor, but in the campaign, it becomes broken?
How to use UTM for tracking in MailBluster using Google Analytics?
If I exceed my sending limit, will my campaign continue tomorrow automatically?
How do you resolve “Content is invalid, merge tag or block tag contains error”?
How to resolve “AWS connection is invalid” under the “Sender email address?”
Is the short preheader text I use in my email campaign getting automatically populated?
I have set up my URL but in the test mail, it is showing 404 error and redirecting it to different URL
How to use default Merge Tag in email campaign if the recipients do not have the data (First Name, Last Name, Full Name, etc)?
How to add first name/last name to leads?
How to update individual Lead information in MailBluster?
How to import leads, subscribers, or email addresses in MailBluster?
How to import leads with Tags?
How to assign Tags to individual lead?
How to manage Tags in bulk in MailBluster?
What is the maximum file size of a CSV file while importing leads?
How many subscribers/contacts can be stored in MailBluster?
How to get a total subscriber count for a Brand in MailBluster?
How to get the unsubscriber count in any brand?
How to Unsubscribe Leads in bulk?
How to export leads?
How to delete Leads from your Brand?
Does MailBluster allow duplicate leads?
Is there a URL address that I can use to update my contacts from Google Sheets?
Does MailBluster allow purchased lists of leads from 3rd parties?
Can I see the number of Subscribers for a time span of more than 24 hours on the Dashboard?
How can I see the activity of a lead?
How to import leads to a segment?
What does ‘Override lead’ mean?
What does the ‘deprecated’ text mean?
What is a Field?
How to create a custom field?
What is the maximum character limit of the lead field and custom field?
Is there a way to have personalized merge tags in addition to the ones already present in MailBluster?
What does this mean when a Lead’s Subscription status is ‘Unsubscribed” but the Double Opt-In status is ‘Confirmed’?
Why didn’t you get any single response despite achieving an 80% open rate and a good click ratio during yesterday’s campaign?

What is a Template?

Last update: March 18, 2024

An email template is like a pre-designed, ready-to-use layout for your email messages. Instead of starting each email from scratch, you can use a template as a model. It helps you maintain a consistent look, include standard design with mobile layout, and save time when creating similar types of emails, such as newsletters, marketing campaigns, and notification emails.

Key features of an email template are Structure and Layout:
Branding, Reusable Content, Responsive Design, and Personalization.

MailBluster has a good collection of email templates that can be found under your Brand >Templates:

Various email templates under MailBluster Templates section

How to create a simple template?

Last update: March 18, 2024

To create a simple Template in MailBluster, first you need to go to your Brand > Campaign > Built-in templates and then click on Blank as shown below.

Clicking on Blank under Built-in templates

Rename the template and use the tools on the right side (marked) to personalize your template. You can take the help of the video tutorial for designing your template from here.

Renaming the template and using the tools on the right side

After designing your template, click Save template.

Clicking on Save template

Your template will be saved under Templates > My Templates.

Clicking on My templates tab

You can later use this template in your future campaigns when you create a new campaign using Drag and Drop Editor.

Selecting your personalized template

Can I create a template from HTML Editor and WYSIWYG Editor?

Last update: March 18, 2024

MailBluster has 3 types of Editors:

  1. HTML editor
  2. WYSIWYG editor
  3. Drag and drop editor

MailBluster does not have a built-in Templates gallery for HTML editor and WYSIWYG editor. So you cannot create any templates or save templates from these 2 editors. The Templates gallery is only available for Drag and drop editor.

Selecting WYSIWYG editor or HTML editor

Since MailBluster has HTML editor, you can copy paste any template from online and use it on your email campaign. The following is a sample showing what can be done using the HTML editor.

Sample of HTML Editor with HTML codes

What is the difference between Built-in templates and My templates?

Last update: March 18, 2024

Built-in templates allow you select a wide range of pre-designed templates from the Templates section. These templates are available in every Brands you create in your MailBluster account.

Click on Templates and then Built-in templates to select the desired pre-designed templates.

My templates are those templates which you have created earlier or modified the pre-designed templates. These templates are composed by you and are saved in each Brand but cannot be used in other Brands.

Click on Templates and then My templates to select your own composed template

Can you transfer email templates from MailBluster to another email marketing tool?

Last update: June 10, 2024

MailBluster offers a wide range of email templates to help you create professional and effective email campaigns. However, it’s important to note that these templates are exclusive to MailBluster and cannot be transferred to other email marketing tools. This means that you must use MailBluster not only for designing your email templates but also for sending your email campaigns. This ensures compatibility and seamless functionality within the MailBluster platform.

MailBluster Templates

Is it possible to copy or move your template from one brand to another?

Last update: June 10, 2024

While it’s not possible to copy or move contents or information from one brand to another within the MailBluster account, our support team is here to help! Although email templates cannot be directly transferred between brands, MailBluster Support may be able to assist you with moving contents between brands in certain situations. We are committed to helping you make the most of your MailBluster experience.

What are the Pro Templates in Pro plan of MailBluster?

Last update: April 17, 2024

Pro templates are the exclusive templates that only Pro users can use to compose their email campaigns and send to the recipients.

Right now, these templates are under design and development. Pro users will be able to access and use them after we release them.