If you’re unable to add a billing card to MailBluster, then most probably your card doesn’t support international payment, or it needs further approval to be used with Stripe.
Billing card is not accepted
Last update: November 10, 2022
How can we help?
Campaign
Using query string in campaign
Query string is a tail added onto a URL that carry information from one page to another page. To understand...
Campaign
Can I schedule my campaign at a particular date and time?
You can schedule your campaign at any particular date and time according to your selected timezone....
Campaign
Changing the width of campaign email
To change the width of a campaign, open the campaign is edit mode. Then, on the Content section, click the...
Campaign
Removing MailBluster branding
MailBluster branding is enabled if you are using the Free Forever plan. Once you add your billing card, you will...
AWS
What is AWS?
Amazon Web Services or AWS is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals,...
AWS
What is Amazon SES?
Amazon Simple Email Service (SES) is a cost-effective, flexible, and scalable email service that enables developers to send mail from within...
AWS
Pricing plans of AWS
To send emails using MailBluster, you will need an AWS account. If you don’t already have an account, visit the AWS...
Campaign
Adding unsubscribe link using Drag and Drop editor
There are 2 methods to create an unsubscribe link using the Drag & Drop editor: First method:Go to the edit...
AWS
Can I use MailBluster without Amazon SES?
MailBluster doesn’t offer any kind of SMTP server or service. It uses the customer’s AWS account to send email marketing...
AWS
Why AWS Account is needed to use MailBluster?
MailBluster is an email marketing tool that uses Amazon SES for sending bulk emails. Since MailBluster doesn’t offer any kind...
Price and Billing
MailBluster paid plan and its features
The Paid Plan of MailBluster (Unlimited Sending) is a Post Paid service where you will be charged based on your...
AWS
AWS Account has been paused
If your AWS account’s ability to send email is paused all of a sudden, then you can’t use Amazon SES...
MailBluster
Sending cold emails using MailBluster
Sending cold emails using MailBluster is against our terms of use. If you violate our terms of use, we will...
AWS
Using custom SMTP instead of Amazon SES
MailBluster can only send email using Amazon SES. However, supporting custom SMTP and other providers are in our todo list....
MailBluster
White-Label solution
MailBluster does not offer White-Label solution. However, it is on our todo list....
AWS
Why do I need AWS SES?
It would require you to have a verified and approved AWS SES to use MailBluster for sending emails. We don’t...
AWS
Why do I need SNS for sending emails?
You do not require SNS in order to send emails. However, MailBluster requires an Amazon SNS to track metrics such...
MailBluster
What is MailBluster/What does it do?
MailBluster is an email marketing platform that enables you to send the highest quality marketing emails and newsletters with the...
Billing
Billing card is not accepted
If you’re unable to add a billing card to MailBluster, then most probably your card doesn’t support international payment, or...
AWS
How much do I have to pay as Amazon SNS fee?
The calculation for SNS is a bit complex. MailBluster uses the HTTP/s Endpoint notification delivery type. Which costs $0 for...
Spam/Bounce
Why are the emails landing in the promotions/newsletters tab?
Whether your emails are delivered to your customers’ Promotions/Newsletters tab or their Inbox is typically determined by mail services such...
Lead
What is the CSV file format to import leads/subscribers properly?
MailBluster doesn’t force you to upload your CSV file in any particular format, rather it’s flexible with any CSV file. ...
Account
Delete MailBluster account
Contact our support center to delete your MailBluster account. Note that, this will also destroy all your brands, leads, campaigns,...
Price and Billing
Pricing plans of MailBluster
MailBluster has two pricing plans: Free Forever and Unlimited Sending. The Free Forever plan will allow you to send 62,000...
AWS
Is AWS Account mandatory to use MailBluster?
MailBluster uses Amazon SES to send email campaigns. A verified and approved AWS Account of the client is required to...
AWS
What is AWS Region? How to choose it?
You need to select the region that best suits you and your subscribers’ location for SES Region. And remember to...
Brand
Delete a MailBluster brand
Contact our support center to delete your MailBluster brand. You need to share the name of the brand you want...
Billing
Where can I find my invoices/monthly usage?
You can find all your invoices under the Billing menu in your Brand at MailBluster...
MailBluster
MailBluster support channels
For any queries or technical assistance or even a quick question related to MailBluster, you can message directly to our...
MailBluster
What is GDPR? Does MailBluster follow GDPR rules?
The General Data Protection Regulation (GDPR) is a piece of data protection law. It is a regulation of the European...
MailBluster
Is my data safe with MailBluster?
MailBluster is fully compliant with GDPR, and your data is secured. MailBluster stores your data in Ireland, within the European...
AWS
Connecting AWS account with MailBluster
To connect your AWS Account with MailBluster please refer to the following step by step guide: https://app.mailbluster.com/pages/aws-setup-guide. Please make sure...
AWS
Unable to find the permission of ‘AmazonSESFullAccess’.
To connect your AWS Account to MailBluster, your IAM user should have the following policies attached: AmazonSESFullAccess AmazonSNSFullAccess When you...
Spam/Bounce
Why are my emails/newsletters landing in spam?
We can suggest some best practices to follow to increase the probability of landing your email to inbox and avoiding...
MailBluster
How can I trust MailBluster with my card information?
MailBluster does not store your credit card information; instead, it is encrypted and securely stored under the authority of Stripe,...
MailBluster
Can we have a self Hosted App?
Right now self-hosting is not possible with MailBluster....
Segment
What is a segment?
Segments allow you to target and re-target subscribers based on who opened (or didn’t open) a specific email, clicked a...
AWS
Unable to find the permission of ‘AmazonSNSFullAccess’.
To connect your AWS Account to MailBluster, your IAM user should have the following policies attached: AmazonSESFullAccess AmazonSNSFullAccess When you...
Price and Billing
What if I reach the 62k emails limit on the ‘Free Forever’ plan?
You can switch to the “Unlimited Sending” plan anytime and send as many emails as you want....
MailBluster
Does MailBluster have autoresponder?
No, we do not have the autoresponder feature yet. We plan to start working on the module soon....
MailBluster
Email automation feature/Does MailBluster do automation emails?
Automation and autoresponders are on our to-do list right now. These features will be available at our stable release in...
Campaign
How to create and send an email campaign?
Follow this video tutorial for the basics on how to design an email campaign in MailBluster to send to your...
Spam/Bounce
How can I prevent my emails from going to spam?
No one knows the algorithm that Gmail uses to categorize emails. We can suggest some best practices to follow to...
Spam/Bounce
How will you clean your email list?
You can use reliable email validator software to clean up your email list. Here are some popular choices: Super Email...
Spam/Bounce
Why do I get this error ‘suspicious link’?
Using HTTPS links should resolve the issue.If you face the problem still, in that case, then it is a challenging...
Spam/Bounce
Reporting spam and abuse to MailBluster
Contact our support center to report spam and abuse. Please, share the following details with the support center: Sender’s Email...
AWS
I’m getting the error ‘Unable to connect with Amazon SES using your AWS account’
If your AWS account is new, AWS takes some time to verify and activate your account. Make sure you have...
AWS
What is sandbox/why does my account have sandbox access?
If your AWS account is new, Amazon will place your account in the Amazon SES sandbox. While your account is...
Integration
Is there any WordPress plugin for MailBluster?
If your website is built on top of WordPress, you can check out our WordPress plugin here MailBluster for WordPress...
Lead
Is there a way to delete bounced leads in bulk/How to remove bounced email from list segments?
The permanently bounced emails are automatically unsubscribed in MailBluster. Those leads won’t receive emails from you, although remaining in the...
Billing
Where can I check how much I am left with my free usage quota for this month?
It will be shown at the bottom of the page when you attempt to send a campaign....
Account
Change MailBluster account email address
To change MailBluster account email address, please follow these steps: 1. Sign in to MailBluster using your current Email address(1)...
Campaign
How to schedule a campaign in MailBluster?
Assuming you’ve completed all of the prerequisite steps for sending emails using MailBluster (if not, head over to our YouTube...
Price and Billing
If I upgrade to the ‘Unlimited Sending’ plan, can I still enjoy the 62k free emails?
Yes, you can choose the price tier for each email campaign. For example, you can send your first campaign with...
Price and Billing
Why is MailBluster so cheap in comparison to other email Marketing softwares? Is there any catch?
Don’t worry! There is no catch. MailBluster provides you with the best cost-efficient email marketing service. We provide 62K emails...
Campaign
How to compose email using Drag and Drop Editor?
MailBluster has three types of email composers/editors: 1. HTML Editor 2. WYSIWYG Editor 3. Drag and Drop Editor The most...
AWS
MailBluster is still giving a message to move out of sandbox
If you have already moved out of sandbox from Amazon SES, but MailBluster is still giving a warning message to...
AWS
How to verify a domain in AWS?
You should know the following things before verifying a domain in AWS: You must own the domain and have access...
AWS
How to verify an email address in AWS?
Email address verification in AWS is really simple. Just follow these steps accordingly: 1. Login to AWS Management Console 2....
MailBluster
How do I get my API key from MailBluster?
Go to your MailBluster dashboard,and click on brand > Settings > API Keys > Create New API Key. Type a name for the API Key...
MailBluster
Can I send transactional emails using the MailBluster API ?
MailBluster does not have a transactional email API yet. Right now, it can only be used to send marketing emails....
Campaign
I hit my max on sending emails, will my campaign continue tomorrow automatically?
I’m afraid no. After reaching the maximum sending limit, your campaign will be failed. In this case, you can use...
AWS
How to prevent from gmail showing via amazonses.com?
The addition of DKIM should remove the ‘via’ link. If you still face the issue, You must do the following:...
Segment
When I upload a new segment, is there any way to filter out the already unsubscribed ones?
If you want, you can remove the bounced emails by filtering from the campaign report. The leads will be permanently...
Your search did not match any of our FAQs.
Feel free to contact our
Support
for assistance
What is AWS?
What is Amazon SES?
Pricing plans of AWS
Can I use MailBluster without Amazon SES?
Why AWS Account is needed to use MailBluster?
AWS Account has been paused
Using custom SMTP instead of Amazon SES
Why do I need AWS SES?
Why do I need SNS for sending emails?
How much do I have to pay as Amazon SNS fee?
Is AWS Account mandatory to use MailBluster?
What is AWS Region? How to choose it?
Connecting AWS account with MailBluster
Unable to find the permission of ‘AmazonSESFullAccess’.
Unable to find the permission of ‘AmazonSNSFullAccess’.
I’m getting the error ‘Unable to connect with Amazon SES using your AWS account’
What is sandbox/why does my account have sandbox access?
MailBluster is still giving a message to move out of sandbox
How to verify a domain in AWS?
How to verify an email address in AWS?
How to prevent from gmail showing via amazonses.com?
Sending cold emails using MailBluster
Using custom SMTP instead of Amazon SES
White-Label solution
What is MailBluster/What does it do?
MailBluster support channels
What is GDPR? Does MailBluster follow GDPR rules?
Is my data safe with MailBluster?
How can I trust MailBluster with my card information?
Can we have a self Hosted App?
Does MailBluster have autoresponder?
Email automation feature/Does MailBluster do automation emails?
How do I get my API key from MailBluster?
Can I send transactional emails using the MailBluster API ?
MailBluster paid plan and its features
How much do I have to pay as Amazon SNS fee?
Pricing plans of MailBluster
How can I trust MailBluster with my card information?
What if I reach the 62k emails limit on the ‘Free Forever’ plan?
If I upgrade to the ‘Unlimited Sending’ plan, can I still enjoy the 62k free emails?
Why is MailBluster so cheap in comparison to other email Marketing softwares? Is there any catch?
Using query string in campaign
Can I schedule my campaign at a particular date and time?
Changing the width of campaign email
Removing MailBluster branding
Adding unsubscribe link using Drag and Drop editor
How to create and send an email campaign?
How to schedule a campaign in MailBluster?
How to compose email using Drag and Drop Editor?
I hit my max on sending emails, will my campaign continue tomorrow automatically?
Where can I find my invoices/monthly usage?
Last update: November 10, 2022
You can find all your invoices under the Billing menu in your Brand at MailBluster
Where can I check how much I am left with my free usage quota for this month?
Last update: November 10, 2022
It will be shown at the bottom of the page when you attempt to send a campaign.