What is AWS?
What is Amazon SES?
What is Amazon SNS?
Pricing plans of Amazon SES
Can I use MailBluster without an AWS account?
Can I use my MailBluster Account when my AWS Account is in sandbox?
Do I need to have a website for my AWS Account?
What is Amazon SES Sandbox and why does my account have sandbox access?
Why do I need Amazon SNS?
How much do I have to pay as Amazon SNS fee?
What is an AWS Region?
How to choose AWS Region for MailBluster?
Connecting AWS account with MailBluster
I am getting this error: Unable to find the permission of ‘AmazonSESFullAccess’.
I am getting this error: Unable to find the permission of ‘AmazonSNSFullAccess’.
I’m getting the error ‘Unable to connect with Amazon SES using your AWS account’
How to move out of Amazon SES Sandbox?
What if I don’t get approval from Amazon SES after requesting to move out of the sandbox?
Cloudflare configuration is not working with HTTPS?
What is a Custom Domain?
What is a Sender Identity?
Why my AWS Account has been “Paused”?
How to resolve AWS Account “Pause” issue?
How to verify a domain in Amazon SES?
How to verify an email address in Amazon SES?
How to verify Sender Domain from MailBluster?
How to verify Sender Email Address from MailBluster?
How to set Custom MAIL FROM Domain in AWS?
How to prevent Gmail from showing ‘via amazonses.com’?
Gmail is still not showing the one-click unsubscribe (list-unsubscribe header) in my emails?
How can I achieve positive sender reputation if I switch to a new domain?

What is a Form?

Last update: November 30, 2023

A form is like a digital questionnaire or a way for people to share their information with you. It’s typically a box or a page where someone can fill in details like their name, email address, or other important information. Nowadays, Businesses use forms to collect email addresses or gather specific details from their customers who are interested in their products, services, or newsletters.

To know more about MailBluster Forms, please refer to this blog.

Can I create a Sign-up Form using Forms in MailBluster?

Last update: December 7, 2023

A signup form is used to join or register for something, like a service, a website, or a newsletter. It typically collects various details such as name, email, password, etc., for creating an account or gaining access to something.

On the other hand, a subscribe form is specifically for joining a mailing list or receiving updates. It typically collects an email address and sometimes additional information but focuses primarily on adding someone to a list to receive periodic information, newsletters, promotions, or updates.

MailBluster only supports subscribe forms from Forms where you can create, design and customize your subscribe form.

Please Note: MailBluster doesn’t support signup form. So you can’t create any signup form using MailBluster.

Difference between Pop-up Form and Inline Form

Last update: December 6, 2023

In email marketing, a Popup form might refer to a type of form that pops up on a webpage to collect information from visitors. These forms usually appear suddenly (or “pop up”) and can prompt users to subscribe to a newsletter, receive updates, or provide their email address for various purposes. They’re a way to capture attention and encourage interaction or subscription within a website or landing page.

An Inline form in email marketing is a form that’s directly embedded within the email content itself. Rather than popping up or being an external link, it’s a form that’s seamlessly integrated into the body of the email that is why it is “in-line” inside the email body. This type of form allows recipients to enter information, such as their email address or other details, without leaving the email. It’s a convenient way to gather information or encourage engagement directly within the email message.

MailBluster provides both Popup Form and Inline Form. The following are the configuration settings for both forms.

Configuration of Popup Form:

Configuration of Inline Form:

How to create an Inline Form?

Last update: February 12, 2024

To create Inline Form, first you need to go to Forms. Then Click on Create new

Click on the Create new button under Forms

Select Inline form

Select Inline form

State the name of the form and then click on Edit

Stating the name of the form and then clicking on Edit

Either select a Blank template or a predefined template

Selecting form template

And then Compose form. After composing the form, click on Done editing

Composing form and after completion selecting Done editing

Now set up these configurations

Setting up these configurations

When a visitor responses: You can either set a success message or redirect to a specific URL after the user clicks subscribe button.

Success message: Set your success message so that a message pops up when user subscribes

Double opt-in: You can enable Double opt-in from this Form

Tags: You can set single or multiple tags for each subscriber. This will be saved in Tags for each lead information.

Allowed domains: Here you need to mention your domain name only without http or https. For example: mailbluster.com. If your website starts with www then you have to mention it like this: www.mailbluster.com.

Google reCAPTCHA protection: You can enable or disable Google reCaptcha for added security from Bots and Spams.

Then Click Save changes and then click Add to website

Clicking Save changes and then clicking Add to website

After clicking Add to website, click on Copy code and paste it in your website’s HTML page

Copying code and pasting it in your website’s HTML page

Paste the code inside the HTML file where you want to display the Form

Pasting the code inside the HTML file

Please Note: Inline forms should go inside the body tag wherever you want to display the form.

The Inline Form will be visible on the website like this

The Inline Form will be visible on the website like this

How to create a Pop-up Form?

Last update: February 12, 2024

To create Pop-up Form, first you need to go to Forms. Then Click on Create new.

Click on the Create new button under Forms

Select Pop-up form

Select Popup form

State the name of the form and then click on Edit.

Stating the name of the form and then clicking on Edit

Either select a Blank template or a predefined template

Selecting form template

And then Compose form. After composing the form, click on Done editing

Composing form and after completion selecting Done editing

Now setup these configurations

Setting up these configurations

When a visitor responses: You can either set a success message or redirect to a specific URL after the user clicks subscribe button.

Success message: Set your success message so that a message pops up when user subscribes

Double opt-in: You can enable Double opt-in from this Form

Tags: You can set single or multiple tags for each subscriber. This will be saved in Tags for each lead information.

Allowed domains: Here you need to mention your domain name only without http or https. For example: mailbluster.com. If your website starts with www then you have to mention it like this: www.mailbluster.com.

Google reCAPTCHA protection: You can enable or disable Google reCaptcha for added security from Bots and Spams.

Setting up these configurations

Popup Position: You can set the placement of your popup message according to your desired position.

Popup overlay: A background overlay will appear behind the popup message making form more noticeable.

Popup frequency: How often the popup will appear on screen

Trigger the popup when: You can set the condition of the popup when time has elapsed, visitor scrolls or when visitor about to leave

Elapsed time: Time duration set by the user in seconds

Then Click Save changes and then click Add to website

Clicking Save changes and then clicking Add to website

After clicking Add to website, click on Copy code and paste it in your website’s HTML page

Copying code and pasting it in your website’s HTML page

Paste the code inside the HTML file where you want to display the Popup Form

Pasting the code inside the HTML file

Please Note: Pop-up forms should go just before the closing body tag

The Popup Form will be visible on the website like this

The Pop-up Form will be visible on the website like this

How to add Custom Fields in Forms?

Last update: December 3, 2023

Before you want to add Custom Field to your Forms, you need to insert new custom field by clicking Add new as shown below.

Then type the name of the custom field and click Add this field

After adding any new Custom Fields, for example Age here, they will appear after clicking Add New Field in Forms editor. First, you need to select a sample template for your Form, you need to click on the selected area as shown below

A content section will appear showing FORM section

Click on Add New Field and a list of defined and custom fields will appear

From here you will be able to select your previously defined fields like First name, Last name, or the custom fields like Country, Age etc

After selecting the custom fields, it will appear in Forms as shown below:

This is how you can add multiple custom fields in Forms.

Can I create a landing page using MailBluster?

Last update: December 13, 2023

Right now, it’s not possible to create a landing page using MailBluster. If you want to connect MailBluster to a subscribe form, you can use MailBluster’s Developer API from https://app.mailbluster.com/api-doc or Forms from MailBluster app. For example, if a user subscribes for the first time, then they will get a welcome message, and that user will be added as a Lead in MailBluster’s Leads section.

How to resolve “Allowed domains are invalid” in Forms?

Last update: December 31, 2023

If you are getting this error message:

Or this one:

Then you should not place your entire Website URL in the Allowed domains field under Forms. Just place your website domain without http or https, as shown below and you are good to go.

Is there any notification when an already subscribed lead enters their email address in the Form again?

Last update: November 29, 2023

When an already subscribed lead enters their email address again it will shows a success message based on the preferences set in Forms > Advanced but the informations associated with that lead will be updated in MailBluster as it does not support any duplicate leads.

Is it possible to add a segment to a Form so that leads using a particular form will be assigned to a segment?

Last update: February 22, 2024

You can not add Segment to a Form. But you can add Tag in a Form so the leads coming from that form will be assigned to that single Tag or multiple Tags:

Go to Form and assign a Tag or multiple Tags

And, then later create a  Standard segment using those Tags:

Create standard segment using Tags and these conditions

How do I place the reCaptcha checkbox on the subscriber form?

Last update: January 22, 2024

MailBluster Forms uses Google reCaptcha V3, which does not display a checkbox to confirm human interaction. Instead, it uses an advanced risk analysis engine and adaptive challenges to keep malicious software from engaging in abusive activities on your website. So, it will never display a checkbox, but won’t compromise either.

You can enable Google Recaptcha protection from the Forms > Edit form page.

Enabling Google recaptcha from Form settings

Learn more about Google Recaptcha V3 from here: https://developers.google.com/recaptcha/docs/v3

How can I set up the Form so that the fields are placed side by side instead of under each other?

Last update: February 18, 2024

There is no such side by side Adding Fields option in Forms right now.

Fields can only be set under each other and not side by side

Apologies for the limitations of MailBluster.

Can I change the borders of focused fields in a Form after removing borders from the input fields beside the bottom one?

Last update: February 18, 2024

You can not change the borders of Focused Field in the editors of MailBluster. However, if you wish to do that, you can use Custom CSS from the Forms you have implemented.

Please note: technical knowledge is required to do so.