What is AWS?
What is Amazon SES?
What is an AWS Region?
How to check Reputation Metrics of your AWS Account?
Pricing plans of Amazon SES
What is Amazon SNS?
Why do I need Amazon SNS?
Connecting AWS account with MailBluster
Can I use MailBluster without an AWS account?
Do I need to pay Amazon to create AWS Account?
Do I need to have a website for my AWS Account?
Do I need to pay an additional cost to AWS for using Amazon SES?
How to choose AWS Region for MailBluster?
How do I move my AWS Account out of sandbox mode to send emails from MailBluster?
Can I use my MailBluster Account when my AWS Account is in sandbox?
What is Amazon SES Sandbox and why does my account have sandbox access?
What if I don’t get approval from Amazon SES after requesting to move out of the sandbox?
I’m getting the error ‘Unable to connect with Amazon SES using your AWS account’
Why did Amazon SES not send my email, and what caused the recipient’s address to be on the suppression list?
Do I need to create separate IAM users for each brand, or can I use the same AWS account and connect them to the previous brand’s users?
How to verify a domain in Amazon SES?
How to verify an email address in Amazon SES?
How to verify Sender Domain from MailBluster?
How to verify Sender Email Address from MailBluster?
What is a Sender Identity?
What is a Custom Domain?
How to set Custom MAIL FROM Domain in AWS?
Why set Custom MAIL FROM Domain in Amazon SES?
How to prevent Gmail from showing ‘via amazonses.com’?
Why my AWS Account has been “Paused”?
How to resolve AWS Account “Pause” issue?
Cloudflare configuration is not working with HTTPS?
How can I achieve positive sender reputation if I switch to a new domain?
I am getting this error: Unable to find the permission of ‘AmazonSESFullAccess’.
I am getting this error: Unable to find the permission of ‘AmazonSNSFullAccess’.
What should you do if you get an ‘invalid AWS secret access key’ error message?
Why are you receiving the following error when sending emails: “We couldn’t find required configuration to track your email activities using your AWS credential”?
Gmail is still not showing the one-click unsubscribe (list-unsubscribe header) in my emails?
Does AWS show complaint rates and bounce rates for AWS accounts?
What is a Campaign?
How to edit a Campaign?
How to rename a campaign?
How to duplicate a campaign?
How to schedule a campaign in MailBluster?
How to cancel a scheduled campaign?
Changing the width of campaign email
What is the maximum email content size limit?
Using query string in campaign
Removing MailBluster branding
Why is it taking a long time to send the campaigns from MailBluster?
What is double opt-in?
Can I send a quick test email before sending out email campaigns from MailBluster?
How can I set-up Double Opt-In for my campaign?
Difference between Standard Campaigns and Automation Campaigns
Is there a way to sent email in plain text using MailBluster?
How to create and send an email campaign?
How to send Personalized Email from MailBluster?
How to compose email using Drag and Drop Editor?
How can we share the email campaign from MailBluster?
How to set Unsubscribe URL using Drag and Drop editor?
How to set Unsubscribe URL using HTML editor?
How to set Unsubscribe URL using WYSIWYG Editor?
Why my email campaign is showing “outdated”?
Why is my campaign still in the “waiting” status?
Can I store images in MailBluster?
What is the maximum file size of an image file that can be used in an email campaign?
If I want to include a motion logo, what would be the process for doing so?
Why does the text look okay in the editor, but in the campaign, it becomes broken?
How to use UTM for tracking in MailBluster using Google Analytics?
If I exceed my sending limit, will my campaign continue tomorrow automatically?
How do you resolve “Content is invalid, merge tag or block tag contains error”?
How to resolve “AWS connection is invalid” under the “Sender email address?”
Is the short preheader text I use in my email campaign getting automatically populated?
I have set up my URL but in the test mail, it is showing 404 error and redirecting it to different URL
How to use default Merge Tag in email campaign if the recipients do not have the data (First Name, Last Name, Full Name, etc)?
How to add first name/last name to leads?
How to update individual Lead information in MailBluster?
How to import leads, subscribers, or email addresses in MailBluster?
How to import leads with Tags?
How to assign Tags to individual lead?
How to manage Tags in bulk in MailBluster?
What is the maximum file size of a CSV file while importing leads?
How many subscribers/contacts can be stored in MailBluster?
How to get a total subscriber count for a Brand in MailBluster?
How to get the unsubscriber count in any brand?
How to Unsubscribe Leads in bulk?
How to export leads?
How to delete Leads from your Brand?
Does MailBluster allow duplicate leads?
Is there a URL address that I can use to update my contacts from Google Sheets?
Does MailBluster allow purchased lists of leads from 3rd parties?
Can I see the number of Subscribers for a time span of more than 24 hours on the Dashboard?
How can I see the activity of a lead?
How to import leads to a segment?
What does ‘Override lead’ mean?
What does the ‘deprecated’ text mean?
What is a Field?
How to create a custom field?
What is the maximum character limit of the lead field and custom field?
Is there a way to have personalized merge tags in addition to the ones already present in MailBluster?
What does this mean when a Lead’s Subscription status is ‘Unsubscribed” but the Double Opt-In status is ‘Confirmed’?
Why didn’t you get any single response despite achieving an 80% open rate and a good click ratio during yesterday’s campaign?

What is a Form?

Last update: March 18, 2024

A form is like a digital questionnaire or a way for people to share their information with you. It’s typically a box or a page where someone can fill in details like their name, email address, or other important information. Nowadays, Businesses use forms to collect email addresses or gather specific details from their customers who are interested in their products, services, or newsletters.

To know more about MailBluster Forms, please refer to this blog.

Can I create a Sign-up Form using Forms in MailBluster?

Last update: March 18, 2024

A signup form is used to join or register for something, like a service, a website, or a newsletter. It typically collects various details such as name, email, password, etc., for creating an account or gaining access to something.

On the other hand, a subscribe form is specifically for joining a mailing list or receiving updates. It typically collects an email address and sometimes additional information but focuses primarily on adding someone to a list to receive periodic information, newsletters, promotions, or updates.

MailBluster only supports subscribe forms from Forms where you can create, design and customize your subscribe form.

Please Note: MailBluster doesn’t support signup form. So you can’t create any signup form using MailBluster.

Difference between Pop-up Form and Inline Form

Last update: May 29, 2024

In email marketing, a Popup form might refer to a type of form that pops up on a webpage to collect information from visitors. These forms usually appear suddenly (or “pop up”) and can prompt users to subscribe to a newsletter, receive updates, or provide their email address for various purposes. They’re a way to capture attention and encourage interaction or subscription within a website or landing page.

An Inline form is a type of web form that is embedded directly within the content of a webpage, rather than appearing as a separate popup or on a different page. Inline forms are often used for collecting user information, such as email addresses, names, or other details, without disrupting the user experience. They are designed to be part of the natural flow of the webpage, making it easy for users to fill them out without leaving the current page or being interrupted by a separate window. Inline forms are valued for their seamless integration into webpages, which can help improve user engagement and conversion rates by making it easy and convenient for users to provide their information.

MailBluster provides both Popup Form and Inline Form. The following are the configuration settings for both forms.

Configuration of Pop-up Form:

Configuration settings for Pop-up Form

Configuration of Inline Form:

Configuration settings for Inline Form

How to create a Pop-up Form?

Last update: March 18, 2024

To create Pop-up Form, first you need to go to Forms. Then Click on Create new.

Click on the Create new button under Forms

Select Pop-up form

Select Popup form

State the name of the form and then click on Edit.

Stating the name of the form and then clicking on Edit

Either select a Blank template or a predefined template

Selecting form template

And then Compose form. After composing the form, click on Done editing

Composing form and after completion selecting Done editing

Now setup these configurations

Setting up these configurations

When a visitor responses: You can either set a success message or redirect to a specific URL after the user clicks subscribe button.

Success message: Set your success message so that a message pops up when user subscribes

Double opt-in: You can enable Double opt-in from this Form

Tags: You can set single or multiple tags for each subscriber. This will be saved in Tags for each lead information.

Allowed domains: Here you need to mention your domain name only without http or https. For example: mailbluster.com. If your website starts with www then you have to mention it like this: www.mailbluster.com.

Google reCAPTCHA protection: You can enable or disable Google reCaptcha for added security from Bots and Spams.

Setting up these configurations

Popup Position: You can set the placement of your popup message according to your desired position.

Popup overlay: A background overlay will appear behind the popup message making form more noticeable.

Popup frequency: How often the popup will appear on screen

Trigger the popup when: You can set the condition of the popup when time has elapsed, visitor scrolls or when visitor about to leave

Elapsed time: Time duration set by the user in seconds

Then Click Save changes and then click Add to website

Clicking Save changes and then clicking Add to website

After clicking Add to website, click on Copy code and paste it in your website’s HTML page

Copying code and pasting it in your website’s HTML page

Paste the code inside the HTML file where you want to display the Popup Form

Pasting the code inside the HTML file

Please Note: Pop-up forms should go just before the closing body tag

The Popup Form will be visible on the website like this

The Pop-up Form will be visible on the website like this

How to create an Inline Form?

Last update: March 18, 2024

To create Inline Form, first you need to go to Forms. Then Click on Create new

Click on the Create new button under Forms

Select Inline form

Select Inline form

State the name of the form and then click on Edit

Stating the name of the form and then clicking on Edit

Either select a Blank template or a predefined template

Selecting form template

And then Compose form. After composing the form, click on Done editing

Composing form and after completion selecting Done editing

Now set up these configurations

Setting up these configurations

When a visitor responses: You can either set a success message or redirect to a specific URL after the user clicks subscribe button.

Success message: Set your success message so that a message pops up when user subscribes

Double opt-in: You can enable Double opt-in from this Form

Tags: You can set single or multiple tags for each subscriber. This will be saved in Tags for each lead information.

Allowed domains: Here you need to mention your domain name only without http or https. For example: mailbluster.com. If your website starts with www then you have to mention it like this: www.mailbluster.com.

Google reCAPTCHA protection: You can enable or disable Google reCaptcha for added security from Bots and Spams.

Then Click Save changes and then click Add to website

Clicking Save changes and then clicking Add to website

After clicking Add to website, click on Copy code and paste it in your website’s HTML page

Copying code and pasting it in your website’s HTML page

Paste the code inside the HTML file where you want to display the Form

Pasting the code inside the HTML file

Please Note: Inline forms should go inside the body tag wherever you want to display the form.

The Inline Form will be visible on the website like this

The Inline Form will be visible on the website like this

How to add Custom Fields in Forms?

Last update: March 18, 2024

Before you want to add Custom Field to your Forms, you need to insert new custom field by clicking Add new as shown below.

Insert new custom field by clicking Add new

Then type the name of the custom field and click Add this field

Typing the name of the custom field and clicking Add this field

After adding any new Custom Fields, for example Age here, they will appear after clicking Add New Field in Forms editor. First, you need to select a sample template for your Form, you need to click on the selected area as shown below

Clicking on the selected area after selecting a sample template

A content section will appear showing FORM section

A content section will appear showing FORM section

Click on Add New Field and a list of defined and custom fields will appear

Clicking on Add New Field

From here you will be able to select your previously defined fields like First name, Last name, or the custom fields like Country, Age etc

Selecting your previously defined fields

After selecting the custom fields, it will appear in Forms as shown below:

Selecting the custom fields to appear in Form

This is how you can add multiple custom fields in Forms.

How do I place the reCaptcha checkbox on the subscriber form?

Last update: March 18, 2024

MailBluster Forms uses Google reCaptcha V3, which does not display a checkbox to confirm human interaction. Instead, it uses an advanced risk analysis engine and adaptive challenges to keep malicious software from engaging in abusive activities on your website. So, it will never display a checkbox, but won’t compromise either.

You can enable Google Recaptcha protection from the Forms > Edit form page.

Enabling Google recaptcha from Form settings

Learn more about Google Recaptcha V3 from here: https://developers.google.com/recaptcha/docs/v3

How to resolve “Allowed domains are invalid” in Forms?

Last update: March 18, 2024

If you are getting this error message:

Or this one:

Then you should not place your entire Website URL in the Allowed domains field under Forms. Just place your website domain without http or https, as shown below and you are good to go.

Can I create a landing page using MailBluster?

Last update: March 18, 2024

Right now, it’s not possible to create a landing page using MailBluster. If you want to connect MailBluster to a subscribe form, you can use MailBluster’s Developer API from https://app.mailbluster.com/api-doc or Forms from MailBluster app. For example, if a user subscribes for the first time, then they will get a welcome message, and that user will be added as a Lead in MailBluster’s Leads section.

How can I add a simple shortcode generated from Forms to a WordPress website?

Last update: June 2, 2024

First you need to enter the name of the website in the forms where you want the form to be visible.

Enter the name of the website in the Allowed domains section where you want the form to be visible.

Then generate the HTML shortcode and click Copy code.

Generated HTML shortcode for forms

Finally, you need to navigate to the Edit page using any page builder, then paste your script into the Custom HTML code block where you want the embedded form to go.

How can I set up Forms using checkbox field to allow users to opt into different segments?

Last update: June 4, 2024

First you need to go to Fields. Then create a custom field for example “Category”. Click Add this field.

Click Add this field

Here custom field “Category” has been created as shown below.

Custom field "Category" has been created

Now go to Forms and click Create new to create an Inline form.

Click Create new button to create an Inline Form

Select Inline form.

Select Inline form

Now click on Edit to edit the form.

Now click on Edit to edit the form.

Select template of your choice or you can select a Blank template. Here we selected Minimal template.

Click on Minimal sample template.

The template form is generated as shown below.

The template form is generated as shown below.

Click over Edit on Consent.

Click over Edit on Consent.

Update Field dialogue box opens. Click on Delete.

Click on Delete under Update Field dialogue box.

Now click on the drop-down Select box and the select the field Category.

Now click on the Select box and the select the field Category.

Click over Edit on Category.

Click over Edit on Category.

Update Field dialogue box opens. Click on the drop-down Field Type.

Update Field dialogue box opens. Click on the drop-down Field Type.

Select “Checkbox” under Field Type and write the text of your choice under Options (One per line). Then click Update Field.

Select "Checkbox" under Field Type and write the text of your choice under Options (One per line). Then click Update Field.

You will now notice two new checkboxes appeared under “Category” as shown below.

Two new checkboxes appeared under Category.

Click on Done editing.

Click on Done editing.

Now scroll downwards as shown below. You can rename the form as we did.

Scroll downwards.

Click on Save changes.

Click on Save changes.

Write your domain name without https here in Allowed domains as shown below. Then click on Add to website.

Write your domain name without https in Allowed domains and click on Add to website

Add to website popup window opens. Click on Copy code.

Click on Copy code.

Now copy and paste the generated code to your website as shown below. This will generate your form in the website.

Copy and paste the generated code to your website.

Now enter email address, click the first checkbox and hit Subscribe.

Click the first checkbox and hit Subscribe.

Then enter another email address, click the second checkbox and hit Subscribe.

Click the second checkbox and hit Subscribe.

Then enter another email address, click on both checkboxes and hit Subscribe.

Click on both checkboxes and hit Subscribe.

You will see success message for all the three options in your website.

Success message in your website after clicking subscribe.

Now go to your Brand in MailBluster and click View all.

Go to your Brand in MailBluster and click View all.

You will see three different email addresses has been added to Leads in MailBluster. Now click on each of the email address to check whether they are in respective category.

Three different email addresses has been added to Leads in MailBluster.

First email id stored is under its own category.

First email id stored under its own category.

Second email id stored is under its own category.

Second email id stored under its own category.

Third email id is stored under its own category.

Third email id stored under its own category.

Now go to Segments and click on Create new.

Go to Segments and click on Create new.

Create standard segment for first category using the following conditions.

Create standard segment for first category using the following conditions.

The standard segment is created using the first category. We named the segment same as the first category for understanding purpose.

The standard segment is created using the first category.

Create standard segment for second category using the following conditions.

Create standard segment for second category using the following conditions.

The standard segment is created using the second category. We named the segment same as the second category for understanding purpose.

The standard segment is created using the second category.

Create standard segment for third category using the following conditions.

Create standard segment for third category using the following conditions.

The standard segment is created using the third category. We named the segment same as the third category for understanding purpose.

The standard segment is created using the third category.

Now if we click on each of the above segment, we will see the lead (email id) under that segment in its respective category.

After clicking on each segment, the lead can be seen under that segment with its category

This is the lead (email id) under the second standard segment.

This is the lead (email id) under the second standard segment.

This is the lead (email id) under the third standard segment.

This is the lead (email id) under the third standard segment.