If you change any configuration on your Amazon SES Dashboard other than the recommended settings suggested by MailBluster, then MailBluster will not be able to track your email campaigns. You will see error like this.
You may notice this error message in MailBluster as well:
To check whether your AWS Configuration sets are set correctly, you need to sign in to your AWS Console of your AWS Account, then go to Amazon SES > Configuration sets. Click on the mailbluster-43657 (the numbers are generated randomly by AWS).
Make sure to set the ‘Sending status’ to Enabled under Configuration sets > Overview > General details.
Now, click on ‘Event destinations’ and check whether the status of Event publishing is showing Enabled.
If this is set to Disabled, it indicates that your AWS account is missing some configurations that MailBluster creates. To resolve this, re-enter your AWS credentials in MailBluster by navigating to Brand > Settings > AWS and clicking the Save connection button. If successful, this will recreate the necessary configurations in your AWS account.
If you need guidance on generating AWS credentials properly, please follow this guide:: Connect MailBluster With Your AWS Account. Ensure that you are signed in as an IAM User in AWS while performing this process..