MailBluster is an email marketing platform that uses Amazon Simple Email Service (SES) for sending high-quality marketing emails and newsletters. By using your own AWS account, MailBluster aims to provide cost-effective email marketing without compromising deliverability.
The number of emails you can send each day depends on your Amazon Web Services (AWS) Account. Amazon SES (Simple Email Service) sets a daily limit, not MailBluster. Initially, after moving out of Amazon SES Sandbox, AWS will give you a daily sending limit of 50k emails per day (within 24 hours). Actually your AWS Account decides this limit, which might be 50k, 60k or even 100k emails within 24 hours depending on your previous sending reputation (if you have any). MailBluster uses this AWS Account to send newsletters and marketing campaigns because it doesn’t provide SMTP server or services. If you follow good practices and have a good reputation later, then Amazon SES might increase your daily sending limit if you request them perfectly.
You can refresh the Amazon SES usage box as shown below:
But if it wasn’t updated, then most of the time, the reason is that Amazon SES moved you out of the sandbox in a different region (not the one that you have selected). The confirmation email should contain the Region; please choose the same region on MailBluster.
If the issue still persists, then generate the AWS Credentials again correctly by following this video tutorial:
You won’t be able to send any test email or bulk email from MailBluster while your AWS Account is in Sandbox mode. Also, while your AWS Account is in Sandbox mode, those 200 emails you see are only for the virtual mailbox simulator, not for sending actual emails or Test mails to your leads (recipients) from MailBluster. So in conclusion, you won’t be able to send any emails whether it’s a test mail or bulk email from MailBluster until and unless you move your AWS account out of Amazon SES Sandbox.
If you haven’t received the MailBluster verification/confirmation/activation link through email, please check your ESP (Email Service Provider)’s promotional tab, spam or junk email folder. If you find it, open the email and Activate your MailBluster account. This will let your MailBluster account activate in an instant. If you still face issues getting an activation email link from MailBluster, please get in touch with MailBluster Support for further assistance. They will verify your account and open it directly.
MailBluster doesn’t have any domain tracking mechanism. Because of this, the MailBluster Report does not separately list the number of emails sent, delivered, opened, clicked, marked as spam, etc. for Gmail, Outlook, Yahoo or AOL.
MailBluster doesn’t provide a report detailing the number of clicks a specific link received. You can only view the total number of clicked links, not the individual count of clicks for each link.
MailBluster does not provide any IP addresses. MailBluster and Amazon SES are separate entities. MailBluster utilizes Amazon SES to send all marketing emails. If you require a dedicated IP or SMTP server, you must utilize your own AWS account. There is no configuration necessary from the MailBluster side. Should you wish to purchase a dedicated IP, please contact AWS directly. MailBluster can then utilize this dedicated IP, otherwise, it will utilize a shared IP provided by AWS.
MailBluster sends all the marketing emails through Amazon Simple Email Service (Amazon SES) with the help of the verified, approved, and out-of-sandbox AWS Account of a user connected with MailBluster. MailBluster does not support Custom SMTP servers or services nor provide any 3rd party SMTP servers or services. However, supporting Custom SMTP servers and other providers are in MailBluster to-do list.
It’s not possible to self-host MailBluster. MailBluster is cloud-based, so you need to sign up with your email address or Google ID then enter the necessary details to use MailBluster
Although Autoresponder is one of our clients’ most frequently requested features, it has yet to be available in MailBluster. It is, however, a high-priority item MailBluster our to-do list.
MailBluster does not support transactional emails at the moment. MailBluster can only be used for sending marketing emails and newsletters. If you want to send transactional emails, then you have to send directly from Amazon SES. To know how to send Transactional Email via Amazon SES, please visit: https://docs.aws.amazon.com/pinpoint/latest/developerguide/send-messages-email.html .
The GDPR, or General Data Protection Regulation, is a law about protecting data. It started in the European Union on May 25, 2018. This law tells us how we can use, handle, and keep personal information (like details about someone who can be identified and is alive). It’s not just for EU groups but also for those offering stuff or services to the EU or keeping an eye on EU citizens.
Your data is safe with MailBluster, and we follow the rules of GDPR. We store your data in Ireland, part of the European Economic Area, using secure servers from Amazon Web Services (AWS). We’re serious about keeping everything confidential, following strict rules in our Data Privacy Regulations.
When signing in to MailBluster, if the screen below pops up, instead of typing a random OTP code, just click Cancel. You will then be asked to enter the OTP code again, and a new email with a new OTP code will be sent to your email address.
You will receive a new OTP code as shown below. Enter the new OTP code exactly and you will be able to sign in to MailBluster. Please note: Every OTP code expires after 10 minutes of receiving it in inbox of your registered email.
Using MailBluster alongside Amazon SES offers several key benefits that can significantly enhance your email marketing efforts:
Easier Interface: MailBluster provides a user-friendly interface designed specifically for managing email marketing campaigns, making it simpler to create, send, and track your emails compared to using Amazon SES alone.
More Templates: With MailBluster, you gain access to a wider variety of professionally designed email templates, saving you time and effort in creating visually appealing campaigns.
Enhanced Deliverability: MailBluster implements advanced deliverability tools and strategies to optimize email deliverability rates, ensuring that your messages reach your recipients’ inboxes more effectively than using Amazon SES independently.
Cost-Effectiveness: While Amazon SES offers competitive pricing, MailBluster’s additional features and functionalities come at a reasonable cost. By leveraging MailBluster’s capabilities, you can potentially improve your email marketing and justify the investment for your NGO (non-governmental organization). To learn more about the pricing, you can visit this:
Overall, using MailBluster alongside Amazon SES provides your NGO with a more comprehensive and effective email marketing solution, offering an easier interface, more templates, better deliverability, and ultimately, improved results for your campaigns.
MailBluster isn’t built on any platform. Instead, our engineers carefully craft it using the best technical tools available. It’s like crafting something special by hand rather than just picking something off the shelf. This means MailBluster isn’t like other platforms because it’s uniquely designed to fit exactly what our users need. It’s made with care and skill, giving it an edge in the world of email marketing.
MailBluster does not have a customized white-labeled solution yet. However, our team has plans for releasing a White-label solution soon. It’s in MailBluster To-Do List.
Sending cold emails through MailBluster is against the terms of use of MailBluster. You cannot send unsolicited emails to a receiver without prior contact. That is, you are not allowed to send emails to those who are not your subscribers. This is according to the guidelines of AWS. You must have prior contact first and your leads has to be your subscribers. If you send cold emails, then AWS will pause / suspend your AWS account. It might also result in blocking your MailBluster and AWS account forever.
MailBluster prioritizes information security and is dedicated to preserving the confidentiality, integrity, and availability of its systems and information. The company has established a Vulnerability Disclosure Policy to guide security researchers in conducting vulnerability discovery activities. The policy outlines the systems and types of research covered, provides instructions for submitting vulnerability reports, and specifies a waiting period before publicly disclosing any discovered vulnerabilities.
While it’s not a Bug Bounty program, researchers can have their names listed on the Security Disclosure Acknowledgements page if the reported vulnerability is recognized.
If you have questions or need technical help with MailBluster, reach out to our support team using one of our support channels. You can either message us directly at Support Center or send an email to [email protected]. Our support team will get back to you within 24 hours.