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MailBluster

What is MailBluster/ What does it do?

MailBluster is an email marketing platform that enables you to send the highest quality marketing emails and newsletters with the...

Account

What is a segment?

Segments allow you to target and re-target subscribers based on who opened (or didn’t open) a specific email, clicked a...

Pricing

What are the pricing details for MailBluster?

There are two pricing plans in MailBluster. Unlimited Sending allows you to send per 1K email for $0.10. And under...

Pricing

Does your pricing include Amazon fees?

No. Amazon will charge you separately, on your Amazon account according to the SES and SNS pricing structure.For example: Using our “Forever Free” plan,...

Pricing

What are the details for the Enterprise Solution?

An enterprise solution is that we will maintain and manage the SMTP for the clients. You do not need to...

Pricing

How much do I have to pay as Amazon SNS fee?

The calculation for SNS is a bit complex. MailBluster uses the HTTP/s Endpoint notification delivery type. Which costs $0 for...

MailBluster

How do I get my API key from MailBluster?

Go to your MailBluster dashboard,and click on brand > Settings > API Keys > Create New API Key. Type a name for the API Key...

MailBluster

How to create and send an email campaign?

Follow this video tutorial for the basics on how to design an email campaign in MailBluster to send to your...

MailBluster

What is the CSV file format to import leads/subscribers properly?

MailBluster doesn’t force you to upload your CSV file in any particular format, rather it’s flexible with any CSV file. ...

AWS

What is AWS?

Amazon Simple Email Service (SES) is a cost-effective, flexible, and scalable email service that enables developers to send mail from...

Spam/Bounce

Why are my emails/newsletters landing in spam?

No one knows the algorithm that Gmail uses to categorize emails. We can suggest some best practices to follow to...

Spam/Bounce

How can I prevent my emails from going to spam?

No one knows the algorithm that Gmail uses to categorize emails. We can suggest some best practices to follow to...

Spam/Bounce

Is there any tool which can help in keeping bounce rate under control if I have an email list?

I’m afraid there’s no direct tool in MailBluster that could help you keep the bounce rate under control. However, We recommend...

Spam/Bounce

How do I clear my list (bounces)?

You can use services like nobounce (https://www.ginkosolutions.com/no-bounce-email-list-cleaner/ ) or debounce ( https://debounce.io/ ) for cleaning your list. However, according to...

Spam/Bounce

Why do I get this error ‘suspicious link’?

Using HTTPS links should resolve the issue.If you face the problem still, in that case, then it is a challenging...

AWS

Why do I need AWS SES?

It would require you to have a verified and approved AWS SES to use MailBluster for sending emails. We don’t...

AWS

How to configure SES/How to connect AWS with MailBluster?

You can follow this step-by-step guide. https://app.mailbluster.com/pages/aws-setup-guide. Check out this video tutorial for the whole process. For more knowledge, you can...

AWS

What is AWS Region? How to choose it?

You need to select the region that best suits you and your subscribers’ location for SES Region. And Remember to...

Integration

Is there any WordPress plugin for MailBluster?

If your website is built on top of WordPress, you can check out our WordPress plugin here MailBluster for WordPress...

Account

Where can I find my invoices/ monthly usage?

You can find all your invoices under the Billing menu in your Brand at MailBluster...

Account

When I upload a new segment, is there any way to filter out the already unsubscribed ones?

If you want, you can remove the bounced emails by filtering from the campaign report. The leads will be permanently...

Account

Is there a way to delete bounced leads in bulk/How to remove bounced email from list segments?

The permanently bounced emails are automatically unsubscribed in MailBluster. Those leads won’t receive emails from you, although remaining in the...

Pricing

What if I reach the 62k emails limit on the ‘Free Forever’ plan?

You can switch to the “Unlimited Sending” plan anytime and send as many emails as you want....

Pricing

If I upgrade to the ‘Unlimited Sending’ plan, can I still enjoy the 62k free emails?

Yes, you can choose the price tire for each email campaign. For example, you can send your first campaign with...

Pricing

Why is MailBluster so cheap in comparison to other email Marketing softwares? Is there any catch?

Don’t worry! There is no catch. MailBluster provides you with the best cost-efficient email marketing service. We provide 62K emails...

MailBluster

Can I send transactional emails using the MailBluster API ?

MailBluster does not have a transactional email API yet. Right now, it can only be used to send marketing emails....

MailBluster

I hit my max on sending emails, will my campaign continue tomorrow automatically?

I’m afraid no. After reaching the maximum sending limit, your campaign will be failed. In this case, you can use...

AWS

What is sandbox/why does my account have sandbox access?

If your AWS account is new, Amazon will place your account in the Amazon SES sandbox. While your account is...

AWS

I’m getting this error ‘Unable to find permission of AmazonSNSFullAccess’

Make sure you are following each step: https://app.mailbluster.com/pages/aws-setup-guide. You must be missing step 3 where you need to give permission for...

AWS

I’m getting the error ‘Unable to connect with Amazon SES using your AWS account’.

If your AWS account is new, AWS takes some time to verify and activate your account. Make sure you have...

MailBluster

Can we have a self Hosted App?

Right now self-hosting is not possible with MailBluster....

MailBluster

Does MailBuster have autoresponder?

No, we do not have the autoresponder feature yet. We are working on that module....

MailBluster

Email automation feature/Does MailBuster do automation emails?

The feature automated workflow isn’t live in MailBluster yet. However, our team is working on the feature, and hopefully soon,...

AWS

How to prevent from gmail showing via amazonses.com?

The addition of DKIM should remove the ‘via’ link. If you still face the issue, You must do the following:...

Account

Where can I check how much I am left with my free usage quota for this month?

It will be shown at the bottom of the page when you attempt to send a campaign....

Why do I get this error ‘suspicious link’?

Using HTTPS links should resolve the issue.
If you face the problem still, in that case, then it is a challenging problem to debug. The following list might contain the reason:

  1. Using the HTTP link
  2. No DKIM
  3. No SPF
  4. No DMARC
  5. Verifying your domain (click base url) at postmaster.google.com
  6. Using public url shorteners like bit.ly
  7. The IP pool AWS SES is using to send your emails might have a low reputation

Last update: November 29, 2020