How can we help?


What is AWS?

Amazon Simple Email Service (SES) is a cost-effective, flexible, and scalable email service that enables developers to send mail from within any application. To know more about AWS please visit:

Why do I need AWS SES?

It would require you to have a verified and approved AWS SES to use MailBluster for sending emails. We don’t offer an SMTP server/service ourselves. We use your AWS SES to send your email campaigns. For help with setting up a new AWS SES account, you can follow the instructions here:

Why do I need SNS for sending emails?

You do not require SNS in order to send emails. However, MailBluster requires an Amazon SNS to track metrics such as opens, click rates, and unique opens in order to provide you with a detailed report on the MailBluster campaign you sent, such as the following:

What is AWS Region? How to choose it?

You need to select the region that best suits you and your subscribers’ location for SES Region. And remember to choose this exact same region when you apply to Amazon for a sending limit increase.If your AWS account is already out of the Sandbox (in a specific AWS region), use that region for MailBluster.For example, … Continued

How to configure SES/How to connect AWS with MailBluster?

You can follow this step-by-step guide: Check out this video tutorial for the whole process: For more knowledge, you can follow these links:

I’m getting this error ‘Unable to find permission of AmazonSNSFullAccess’

Make sure you are following each step from this guide: You must be missing step 3 where you need to give permission for AmazonSNSFullAccess.

I’m getting the error ‘Unable to connect with Amazon SES using your AWS account’

If your AWS account is new, AWS takes some time to verify and activate your account. Make sure you have verified your email, phone, and credit card information on AWS correctly. If you have done everything, please try after some time. AWS Account activation can sometimes be delayed. Have patience and wait for 24 hours. … Continued

What is sandbox/why does my account have sandbox access?

If your AWS account is new, Amazon will place your account in the Amazon SES sandbox. While your account is in the Sandbox, you can use all of the features of Amazon SES. However, when your account is in the Sandbox, Amazon applies the following restrictions to your account: 1. You can only send mail … Continued

How to verify a domain in AWS?

You should know the following things before verifying a domain in AWS:  You must own the domain and have access to the DNS records When you verify your entire domain, you are actually verifying all email addresses from that domain Amazon has multiple AWS Regions, and domain verification applies to individual AWS Regions. Please make … Continued

How to verify an email address in AWS?

Email address verification in AWS is really simple. Just follow these steps accordingly: 1. Login to AWS Management Console 2. Select Verified Identities 3. Under Verified Identities, Click Create Identity 4. In Create Identity, Select Email Address and enter your Email Address you want to verify 5. Now Click Create Identity After this Amazon will … Continued