How can we help?


What is AWS?

Amazon Simple Email Service (SES) is a cost-effective, flexible, and scalable email service that enables developers to send mail from within any application.To know more about AWS please visit

Why do I need AWS SES?

It would require you to have a verified and approved AWS SES to use MailBluster for sending emails. We don’t offer an SMTP server/service ourselves. We use your AWS SES to send your email campaigns. For help with setting up a new AWS SES account, you can follow the instructions here

How to configure SES/How to connect AWS with MailBluster?

You can follow this step-by-step guide. Check out this video tutorial for the whole process. For more knowledge, you can follow these

What is AWS Region? How to choose it?

You need to select the region that best suits you and your subscribers’ location for SES Region. And Remember to choose this exact same region when you apply to Amazon for a sending limit increase.If your AWS account is already out of the Sandbox (in a specific AWS region), use that region for MailBluster.For example: … Continued

What is sandbox/why does my account have sandbox access?

If your AWS account is new, Amazon will place your account in the Amazon SES sandbox. While your account is in the Sandbox, you can use all of the features of Amazon SES. However, when your account is in the Sandbox, Amazon applies the following restrictions to your account: 1. You can only send mail … Continued

I’m getting this error ‘Unable to find permission of AmazonSNSFullAccess’

Make sure you are following each step: You must be missing step 3 where you need to give permission for AmazonSNSFullAccess.

I’m getting the error ‘Unable to connect with Amazon SES using your AWS account’.

If your AWS account is new, AWS takes some time to verify and activate your account. Make sure you have verified your email, phone, and credit card information on AWS correctly. If you have done everything, please try after some time. AWS Account activation can sometimes be delayed. Have patience and wait for 24 hours. … Continued

How to prevent from gmail showing via

The addition of DKIM should remove the ‘via’ link. If you still face the issue, You must do the following: 1. Verify the domain on AWS SES ( 2. Set DKIM for this domain on your DNS configuration and enable the DKIM in AWS SES. 3.Verify the from the email address on AWS SES ([email protected]) … Continued