Here, you will learn why Click rate is not being recorded and how to resolve this issue correctly. First you need to check the AWS Configuration sets by signing into your AWS console of your AWS Account. You can take help from the Issue with Tracking and Report guide where you will know how to go through AWS Configuration. Once done, you can send test emails to yourself and track them to verify if the click tracking functions are now working correctly or not.
And, if you are sending HTML emails, then some of the HTML content may not be supported by all email providers causing the click tracking to disrupt, which may result in the click rate not being recorded in your email campaign. We recommend testing with a simple HTML link to see if click tracking is working properly. If the click tracking is not functioning, the click rate may appear as 0%, even if recipients are actually clicking the links.
<a href=”https://example.com”>Go to example.com</a>
Using the above HTML code, you can send test emails and track them to verify if click tracking is working correctly.
Suggestion: If you are sending HTML emails, ensure that your HTML code is supported by all email providers.
Recommendation: Use MailBluster Drag-and-drop editor to compose emails for better compatibility and reliable tracking.