If your click rate is not recorded, it means MailBluster is not tracking clicks properly. First, check your AWS Configuration Sets in your AWS account. You can follow the Tracking and Report guide to make sure everything is set up correctly. Then, send a test email to yourself and see if the clicks are tracked.
Sometimes, click rate is not recorded because your HTML content is not supported by all email providers. This can make your click rate appear as 0% even if recipients click the links. To test, try a simple HTML link like:
<a href=”https://example.com”>Go to example.com</a>
Using the above HTML code, you can send test emails and track them to verify if click tracking is working correctly.
Suggestion: If you are sending HTML emails, ensure that your HTML code is supported by all email providers.
Recommendation: Use MailBluster Drag-and-drop editor to compose emails for better compatibility and reliable tracking.