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MailBluster Managed SMTP

What is MailBluster Managed SMTP, and how does it work?

MailBluster Managed SMTP lets you send your email campaigns through MailBluster managed email infrastructure, so you don’t have to set...

MailBluster Managed SMTP

Difference between MailBluster Managed SMTP and Bring Your Own SMTP

With Bring Your Own SMTP, you connect MailBluster to your own SMTP provider and manage the associated SMTP service and...

MailBluster Managed SMTP

MailBluster SMTP setup

To set up MailBluster Managed SMTP, sign in to your MailBluster account and go to your MailBluster Brand > Settings...

MailBluster Managed SMTP

MailBluster SMTP pricing

With MailBluster Managed SMTP, you get a 14-day free trial, during which you can send up to 100 emails per...

Choose AWS region for MailBluster

To select the AWS region for MailBluster, choose the one that best matches your subscribers’ location. Make sure to select...

MailBluster Managed SMTP

MailBluster managed SMTP deliverability and reputation protection

MailBluster Managed SMTP is designed to simplify email sending and help maintain a reliable sending infrastructure. MailBluster manages the SMTP...

MailBluster Managed SMTP

High-volume email sending pricing

MailBluster offers pricing options for high-volume email sending. With MailBluster Managed SMTP, you can choose from 11 monthly email plans...

SMTP2GO

Connect SMTP2GO account with MailBluster

SMTP2GO is a cloud-based email delivery platform that helps you send verification, password reset, reminder, invitation, and welcome emails. It...

Mailgun

Connect Mailgun account with MailBluster

Mailgun is a cloud-based email service platform that helps businesses send, receive, and track emails efficiently. Businesses commonly use it...

Postmark

Connect Postmark account with MailBluster

Postmark is an email service designed for fast and reliable email delivery. It is commonly used for sending important system...

MailBluster

MailBluster and how it works

MailBluster is an email marketing platform for creating, sending, automating, and tracking email campaigns. You can send emails in two...

Form report: track leads who were subscribed using the form

A Form Report helps you understand how your embedded forms are performing. It allows you to monitor subscriber activity generated...

Templates

What is a template?

A template is a pre-designed, ready-to-use layout for your email messages. Instead of starting each email from scratch, you can...

Campaigns

What is a campaign?

A campaign is like a special email you send to a bunch of people. You get to make it look...

Automation

What is automation?

Email automation in campaigns works as a tool that automatically sends emails based on specific triggers—such as when a new...

Campaigns

Edit campaign in MailBluster

Draft campaigns can easily be edited in MailBluster. To edit a campaign, simply click on the 3 dot ellipsis. Then click...

Billing

Update billing/invoice details

If you need to update your Billing/Invoice details, you can do it easily from your account dashboard. Updating these details...

AWS

What is AWS?

Amazon Web Services (AWS) is like a huge virtual toolbox provided by Amazon. In this toolbox, you have all sorts...

Pricing

Explore MailBluster free plan options

MailBluster gives you different ways to try the platform depending on how you choose to send your emails. Starter plan...

Pricing

Pricing plans of MailBluster

MailBluster pricing depends on how you choose to send your emails: Bring Your Own SMTP or MailBluster Managed SMTP. Understanding...

AWS

What is Amazon SES?

Amazon Simple Email Service (Amazon SES) is a cloud-based email platform from Amazon Web Services (AWS). It helps businesses, developers,...

Billing

Add billing card to your MailBluster brand

To add a billing card to your MailBluster Brand, go to your your specific Brand and then click on Billing...

Reports

What is delivery rate?

Delivery Rate is important in email marketing because it shows how many emails actually reach recipients’ inboxes. A high delivery...

Reports

What is open rate?

Open rate is a key email marketing metric. It shows the percentage of recipients who opened your email. A higher...

Reports

What is click rate?

Click rate is one of the most important metrics in email marketing because it directly measures engagement and interest. It...

Reports

What is click-through rate?

The Click-Through Rate (CTR) is a key performance metric in email marketing that measures how effectively your email content drives...

Reports

What is click-to-open rate?

Click-to-Open Rate (CTOR) is important in email marketing because it tells you whether your content actually engages readers and motivates...

Reports

What is bounce rate?

Bounce Rate is important in email marketing because it shows how many emails failed to reach recipients. A high Bounce...

Automation

Automation workflow in MailBluster

Here you will learn the basics of Automation workflow in MailBluster. Using this automation, you can automatically send emails (or...

Campaigns

Rename campaign in MailBluster

You can rename campaign (sent, cancelled, failed) in MailBluster. First go to Campaigns. Then click on 3 dots (…) ellipsis....

MailBluster

What is email marketing?

Email marketing is a digital strategy that involves sending emails to a group of people, typically potential or existing customers,...

Templates

Template editor in MailBluster

In MailBluster, you can create email templates using the Drag and Drop editor, HTML editor, or the WYSIWYG editor. These...

Automation

Triggers available in automation

MailBluster automation feature helps you to automatically send a sequence of emails to your audience based on the triggers you...

Segments

What is a segment?

A segment in leads or email IDs refers to a categorized group within your email list. It’s like creating smaller...

Postmark

Verify sender signature in Postmark

Verify a sender signature in Postmark ensures that the emails you send are authenticated and trusted by email providers, reducing...

MailBluster

Features of MailBluster

The features of MailBluster make it a powerful email marketing platform for businesses of all sizes. From automation to advanced...

AWS

Why use MailBluster with AWS for sending emails?

Using MailBluster with AWS enhances your email marketing experience in several ways. MailBluster offers a user-friendly interface that makes creating,...

Billing

Billing card is not accepted

If your billing card is not accepted by MailBluster, the most likely reason is that it doesn’t support international payments...

MailBluster

Features of the starter plan

The features of the Starter Plan in MailBluster offer essential tools for managing your email marketing campaigns. With this plan,...

Brand

What is a brand?

A brand refers to the name of your organization, company, or product that you need to define after creating a...

Templates

Types of email templates

Templates are essential tools that help streamline the process of creating emails quickly, consistently, and effectively. MailBluster offers different types...

AWS

What is an AWS Region?

An AWS Region is a geographical area where AWS has established data centers and network infrastructure to provide its cloud...

Campaigns

Duplicate campaigns in MailBluster

You can easily duplicate campaigns within the same Brand or across different Brands under the same account. To duplicate a...

AWS

Check reputation metrics of your AWS account

You can check reputation metrics of your AWS account in Amazon Simple Email Service (SES) to monitor your email sending...

Billing

Trust MailBluster with your card information

You can safely trust MailBluster with my card information because your billing details are never stored on our servers. Instead,...

MailBluster

Features of the pro plan

The features of the Pro Plan in MailBluster expand on everything included in the Starter Plan and add powerful tools...

MailBluster

Features of the executive plan

The features of the Executive Plan in MailBluster include everything available in the Pro Plan and add premium benefits designed...

MailBluster

MailBluster daily email sending capacity

MailBluster daily email sending capacity depends on the sending method you use. If you use an external SMTP provider such...

AWS

MailBluster is still giving a message to move out of sandbox

If MailBluster is still giving a message to move out of sandbox, the issue is usually linked to your Amazon...

AWS

Can you send test email in AWS Sandbox with MailBluster?

You won’t be able to send any test email or bulk email from MailBluster while your AWS Account is in...

Reports

What is complaint rate?

Complaint rate is important in email marketing because it shows how many recipients mark your emails as spam. A high...

Account

MailBluster account sign up

Here you’ll learn how to sign up for a MailBluster account. The signup process is quick and simple. Before you...

Spam/Bounce

What is transient bounce?

In email marketing, a “transient bounce,” also known as a “soft bounce,” refers to a temporary failure to deliver an...

Segments

What is standard segment?

A Standard Segment in MailBluster is a predefined or custom group of leads created based on specific conditions or criteria...

Billing

Remove existing billing card and add new billing card

To remove existing billing card and add new card in MailBluster, first add a new billing card to your account....

Account

Set up 2FA to secure your account

To set up 2FA in MailBluster, you first need to understand what Two-Factor Authentication (2FA) means. Two-factor authentication (2FA) in...

Leads

Add first name and last name to leads

You can easily add first name and last name to leads in MailBluster, whether you are updating a single lead...

Integration

Generate API key from MailBluster

Here you will learn how to generate the API key from MailBluster if you want to integrate any third party...

Campaigns

Schedule campaign in MailBluster

You can easily schedule a campaign in MailBluster once your email design and settings are ready. Let’s assume that you’ve...

Forms

What is a form?

A form is like a digital questionnaire or a way for people to share their information with you. It’s typically...

Reports

What is unsubscribe rate?

Unsubscribe Rate is important in email marketing because it shows how many people no longer want to receive your emails....

Segments

Create an a/b testing segment

Learn how to create an A/B testing segment in MailBluster. If you want to slice your total recipients into multiple...

Brand

Create brand in MailBluster

To create brand in MailBluster, begin by navigating to the Brands section within the platform. Creating a brand in MailBluster...

Integration

API rate limit for MailBluster

The default rate limit for MailBluster Developer API is 10 requests/second and 100 requests/minute. Please note: Multiple lead updates are not...

Templates

Create a simple template

Learn how to create a simple template in MailBluster. First you need to go to your Brand > Templates >...

Templates

Select a template and send as a campaign

Here you will learn how to select a template and send as a campaign. Before selecting a template, first you...

Integration

Obtain the lead hash

If you’re using MailBluster and need to access individual lead data, the first step is to obtain the lead hash....

Segments

What is static segment?

A static segment is a predefined group of contacts that does not change unless manually updated in email marketing. Unlike...

Integration

Plugins available in API development community

You can find information on the MailBluster Developer API by visiting the MailBluster documentation site. Navigate to the Developer API...

Integration

Resolve CORS error while using MailBluster Developer API

Here you will learn how to resolve CORS error while using MailBluster Developer API A CORS error occurs when you...

Integration

Update multiple leads using developer API

You cannot update multiple leads using MailBluster Developer API.Only single lead can be added at a time. Same goes for...

AWS

What is Amazon SNS?

Amazon Simple Notification Service (Amazon SNS) is a managed service that facilitates the delivery of messages from publishers (producers) to...

Account

Change the password of your MailBluster account

Changing the password of your account regularly is a good security practice, ensuring your MailBluster data and leads remain protected....

Segments

Create a static segment

Here, you will learn how to create a Static Segment. First you need to go to Brand > Segments and...

Templates

Update template using container padding

Here you will learn how to update template using container padding. First you need to drag your mouse cursor over...

Campaigns

Save content campaign as a template

Go to Campaigns and click on your created campaign On Content section click Edit. Select Template from the template selection...

Integration

Send bulk emails using MailBluster Developer API?

If you’re looking to send bulk emails using developer API, it’s important to know that MailBluster’s Developer API does not...

Templates

Enlarge the template body content

Here you will learn how to enlarge the template body content using MailBluster drag and drop editor. Once you’ve selected...

Campaigns

Edit scheduled campaign in MailBluster

To edit an already scheduled campaign in MailBluster, just click on the scheduled campaign first. You will notice that the...

Integration

Can a user limit sent messages per minute or second?

MailBluster by default, sends email at 90% rate. If a user requests to lower the send rate through support, then...

Reports

What is failure rate?

Failure Rate is important in email marketing because it shows how many emails weren’t delivered. A high failure rate can...

Segments

Difference between tags and segments

Here we will discuss the Difference between Tags and Segments. A tag is a label assigned to leads to identify...

Reports

Click rate is not recorded

If your click rate is not recorded, it means MailBluster is not tracking clicks properly. First, check your AWS Configuration...

Campaigns

Cancel scheduled campaign in MailBluster

To cancel a scheduled campaign, first make sure that your campaign is in Scheduled state as shown below. Click on...

Segments

Set a custom lead field’s type as date

Here you will learn how to set a custom lead field’s type as date although the custom fields in MailBluster...

Spam/Bounce

What is permanent bounce?

In email marketing, a “permanent bounce” refers to the situation where an email cannot be delivered to a particular recipient,...

Campaigns

Archive / unarchive campaigns

Archive unarchive campaigns in MailBluster is a simple way to manage and organize your email campaigns. By archiving campaigns you...

Campaigns

Export campaign HTML

You can easily export the HTML of any campaign for backup, editing, or reuse. To export HTML of a campaign,...

Integration

Connect website forms with MailBluster

If you’re looking to connect website forms to MailBluster, there are three simple ways to do it—whether you’re using a...

Templates

Export template HTML

You can easily export the HTML of any template for backup, editing, or reuse. First, you need to go to...

Templates

Duplicate template across brands

Duplicating templates across brands allows you to seamlessly duplicate your chosen template and apply it to any other brand within...

Templates

Create template from HTML and WYSIWYG Editor

Unfortunately, creating template from HTML editor and WYSIWYG editor is not possible. This is because MailBluster does not have a...

Billing

Check current subscription plan

Here you will learn how to check your MailBluster Brand current subscription plan and access the upgrade options. Please note...

Reports

Open rate and click rate accuracy

The accuracy of open rate and click rate is the metric commonly used in email marketing to measure the effectiveness...

Segments

Lead count and subscriber count in segment

Lead Count is actually the total number of leads inside the particular segment, where as Subscriber Count is the total number of...

Integration

WordPress Plugin for MailBluster

If your app or website is built using WordPress, you can take advantage of the MailBluster WordPress plugin. Simply install...

Brand

Delete brand from MailBluster

If you want to remove or delete your MailBluster Brand, contact our Support Center. Tell us the Brand name or...

Leads

Update individual lead information in MailBluster

To update individual lead information in MailBluster, you need to go Leads section. Then select any lead (email id) by...

Billing

Set up different payment method for each brand

To set up payment method for each of your brand, first you need to go to your Brand. Then go...

Billing

Find monthly invoices

You can find all your monthly invoices under your Brand > Billing > Invoices in MailBluster. You can check whether...

Brand

Change brand email address in MailBluster

To change your brand email address (also known as the ‘sender email address’) in MailBluster, go to Brand > Settings...

MailBluster

Send test email after exceeding free email limit

Yes, you can send test email after exceeding free limit under the Starter plan from MailBluster. MailBluster lets you send...

Pricing

MailBluster Pro plan pricing and features

The Pro plan pricing and features of MailBluster provide advanced tools for businesses that need more control over their email...

Pricing

What if I reach the 3K emails limit on the “Starter” plan?

Once you reach the 3,000-email limit on the Starter plan, you can no longer send emails using that plan. If...

Pricing

If I upgrade to “Pro/Executive” plan, can I still enjoy the 3k free emails?

If you haven’t used the 3k free email quota included in the “Starter” plan, you can still access it by...

Pricing

Do you need to pay subscription fee for each brand?

Yes, you do need to pay subscription fee per year for each brand in MailBluster under the Pro/Executive plan. Each...

Pricing

Can you send emails for free after upgrading to paid plan?

Upgrading to the Pro/Executive plan, as shown below, and leaving ‘Remove MailBluster branding’ from any campaign unchecked will not enable...

Reports

Increase click rate in email marketing

Here, we discuss how to increase the click rate in email marketing, which involves several strategies focused on improving the...

Reports

Difference between ‘clicks’ and ‘unique clicks’

Understanding the difference between clicks and unique clicks is important when analyzing your email marketing campaign performance in MailBluster. These...

Segments

Segment leads based on tags

Here you will learn how you can segment leads based on tags in MailBluster. Suppose you have Leads from “US” and...

Segments

Segment leads based on date added

Here you will learn to create a segment leads based on date added, you need to use Standard Segment. First...

Segments

Create standard segment using campaign activity

Here you will learn how to create a standard segment using campaign activity. First, you need go to Segments, then...

MailBluster

Didn’t receive verification email from MailBluster?

If you didn’t receive the verification email from MailBluster, first check your email provider’s Promotions, Spam, or Junk folder. If...

MailBluster

Does MailBluster have domain tracking?

MailBluster doesn’t have any domain tracking mechanism. Because of this, the MailBluster Report does not separately list the number of...

Billing

Can’t view the billing page

If your user role is set to Manager in your brand, you won’t have sufficient permissions to view the billing...

Account

Reset the password of your MailBluster account

If you forget your MailBluster account password and cannot log in, you can easily reset the password of your account...

Pricing

Add MailBluster branding in campaign after upgrading to paid plan

After upgrading to the paid plan, you can add MailBluster branding to your campaigns simply by leaving the ‘Remove MailBluster...

Campaigns

Change the width of campaign email

Changing the width of campaign email in MailBluster is simple. If you want to change the width of your email...

Reports

Email tracking in MailBluster

Here, you will learn details about the email tracking in MailBluster. MailBluster uses an SMTP provider to efficiently track all...

Brand

Create multiple brands under one MailBluster account

You can create unlimited number of Brands under one MailBluster Account free of any charges. There are no restrictions and...

Campaigns

Maximum email content size limit

The maximum content size limit of an email campaign is 120KB. Exceeding this limit will cause errors. To ensure optimal...

Integration

Embed form in WordPress

If you want to embed form in WordPress, you can easily do it using the Custom HTML block in the...

Integration

Create and connect forms using MailBluster WordPress Plugin

Here you will learn how to create and connect WordPress Forms using MailBluster WordPress Plugin. First, go to the admin...

Reports

Metrics in campaign report

Learn about the metrics in campaign report, found under Reports > Overview for any sent campaign in MailBluster. Here is...

Pricing

Does MailBluster pricing include SMTP Provider fees?

It depends on how you send emails with MailBluster. If you use MailBluster Managed SMTP, the SMTP sending cost is included...

Billing

Is it possible to receive invoices on a month-wise basis (e.g., January 1st to January 31st, February 1st to February 28th, etc.)?

Currently, our system does not support the generation of invoices on a month-wise basis, such as from January 1st to...

Spam/Bounce

View the bounce report of a campaign

To view the bounce report of a campaign in MailBluster, go to the Report section of your campaign dashboard, you...

Segments

Create standard segment using custom fields

Before creating standard segment using custom fields, you need to check whether there are custom fields present in Fields under...

Segments

Create standard segment without bounced leads

Here you will learn how to create standard segment without bounced leads. To do this, go to Segments > Standard...

Account

Check free quota usage

Learn how to check your Free Quota Usage throughout your Brands inside your MailBluster Account. First sign into your MailBluster...

Account

Free quota refresh in MailBluster Starter Plan

Many users wonder about the free quota refresh in Starter Plan of MailBluster. Your MailBluster Starter plan is one time...

Billing

Find old invoices in MailBluster

To find the old invoices (legacy invoices), you need to go to your Brand > Billing > Invoices then scroll...

AWS

Why do you need Amazon SNS?

MailBluster uses Amazon SNS to track the emails you send and generate campaign reports based on the tracked events. Hence,...

AWS

Connect AWS account with MailBluster

To connect your AWS Account with MailBluster you can check out this step by step guide. Please make sure you...

Reports

Receive more clicks than opens

In email campaign reports, it might seem unusual for the number of clicks to exceed the number of opens i.e....

Integration

Download and install MailBluster WordPress Plugin

Here you will learn how to download and install WordPress Plugin for MailBluster. First, you need to go to WordPress...

Segments

Combine multiple segments into one segment

Here we will combine multiple segments into one segment. However, MailBluster does not allow duplicate leads (emails) within a brand....

Leads

Import leads, subscribers, or email addresses in MailBluster

Importing leads, subscribers, or email addresses to MailBluster is pretty simple. You’ll need a file that supports Comma Separated Values...

Templates

Add links in email content

Learn how to add links in your email content by going to Content editor (Drag and drop editor) of MailBluster....

Reports

Issue with tracking and report

If there is any issue with Tracking and Report, make sure that your AWS region and MailBluster region are the...

Reports

Click performance in campaign report

Click Performance in campaign report shows how recipients interact with links in your email campaigns. It tracks which links were...

MailBluster

Does MailBluster provide secured and reputable IP addresses?

MailBluster secured and reputable IP addresses are not directly provided by the platform itself. Instead, MailBluster uses SMTP provider to...

Segments

Segment is not updated instantly

Here we will try to explain why standard segment is not updated instantly. Basically, the count in a standard segment...

AWS

AWS account payment and free tier details

When you create an AWS account, you need to provide a valid payment method for account verification. AWS may place...

Reports

Bounce rate and complaint rate become high

If your bounce rate and complaint rate become high, it can seriously affect your email deliverability and even lead to...

Forms

Possible to create sign-up form in MailBluster?

Is it possible to create a sign-up form in MailBluster? This is a common question, especially for users looking to...

Billing

MailBluster payment buffering period

MailBluster now provides a 10-day payment buffering period for users with unpaid invoices. During this grace period, you can pay...

Segments

Send campaign to the remaining leads from failed campaign

Here you will learn how to resend an email to failed campaign leads by creating a targeted segment. This guide...

Integration

WooCommerce integration with MailBluster

WooCommerce integration with Mailbluster allows store owners to automate email marketing, improve customer engagement, and drive more sales directly from...

AWS

AWS account credit card requirement

AWS has introduced a new sign-up experience where most new customers can create an AWS account without providing a credit...

Forms

Difference between pop-up form and inline form

In email marketing, a Popup form might refer to a type of form that pops up on a webpage to...

Reports

View report for the campaign

To view report for the campaign in MailBluster, start by navigating to your Brand > Reports section. Here, you will...

Segments

Resend email campaign to non-openers

MailBluster offers a Standard Segment feature that allows you to target subscribers who didn’t open a specific campaign and this...

Spam/Bounce

Bounced emails can trigger Amazon SES to block your service

Bounced emails can trigger Amazon SES to block your service if your bounce rate gets too high. Amazon Web Services...

Spam/Bounce

Remove bounced leads

Learn how to remove bounced leads from your campaigns in MailBluster. Start by creating a Standard Segment using the bounced...

AWS

Website requirement for AWS account

You do not need a website simply to create an AWS account. However, if you plan to use Amazon SES...

Brand

Invite others to use your brand in MailBluster

MailBluster allows users to invite others to use your brand by assigning predefined roles: admin, manager, and viewer. You can...

MailBluster

SMTP settings in MailBluster

Setting up SMTP settings in MailBluster allows you to send emails reliably using supported SMTP providers. MailBluster exclusively uses Amazon...

Segments

Delete all leads that were imported on a specific date

Here you will learn how to delete all leads that were imported on a specific date. You can create a...

Leads

Import leads with tags

To import leads with Tags, first you need to sign in to MailBluster > Brand > Add new > Import...

Leads

Assign tags to individual lead

To assign Tags to individual lead, first you need to go to Tags and click on Create new. Enter the...

Leads

Manage Tags in bulk in MailBluster

If you want to bulk manage tags in MailBluster, you can tag multiple contacts at the same time using two...

AWS

Pricing plan of Amazon SES

Amazon Simple Email Service (Amazon SES) offers flexible, pay-as-you-go email pricing for businesses sending transactional and marketing emails. As of...

Leads

Maximum file size of CSV file while importing leads

The CSV file size limit is 10 MB, so you cannot upload a CSV file larger than 10 MB. However,...

Segments

Remove unopened leads who haven’t opened your emails

Here you will learn how to remove unopened leads who haven’t opened your emails. You can identify leads that haven’t...

Segments

Create segment and send emails to specific segment

Here you will learn how to create a segment and send emails to that specific segment. Follow these steps to...

Leads

MailBluster subscriber limit

The MailBluster subscriber limit does not exist. You can store unlimited number of subscribers/contacts/email IDs/leads under any Brand in MailBluster....

Postmark

Pricing plan of Postmark

Here we are exploring the pricing plan of Postmark. You can connect Postmark to your MailBluster account for high-speed, developer-friendly...

Mailgun

Pricing plan of Mailgun

Here we’ll explore the pricing plan of Mailgun. You can connect Mailgun to your MailBluster account for reliable, scalable, and...

AWS

Amazon SNS fee

The Amazon SNS Fee determines the cost of using MailBluster’s notification system. The calculation for SNS is a bit complex....

Spam/Bounce

Remove complaint leads

If you want to remove all the complaint email addresses from your campaigns, you need to create a Standard Segment...

Spam/Bounce

Clean your email list

Cleaning your email list is essential for maintaining high deliverability rates, improving engagement, and reducing bounce rates. You can use...

Spam/Bounce

What is a list-unsubscribe header?

A list-unsubscribe header is a field in the header of an email, which adds an “Unsubscribe” link or button in...

Leads

Total subscriber count in MailBluster brand

You can easily check the total subscriber count in MailBluster from your brand dashboard. To get the total subscriber count...

Spam/Bounce

Domain reputation and its importance

Domain reputation and its importance are critical for email marketing success. A strong domain reputation ensures your emails reach recipients’...

Campaigns

Using query string in campaign

Using query string in campaign emails lets you pass information from one page to another via URLs. A query string...

Segments

Create standard segment for untagged leads

Here you will learn how to create a standard segment for untagged leads. As you already know you can’t directly...

Leads

Total unsubscriber count in MailBluster brand

You can easily check the total unsubscriber count in MailBluster from your brand dashboard. To get the total unsubscriber count...

MailBluster

MailBluster support custom SMTP

MailBluster now offers MailBluster managed SMTP, a fully managed email sending service. You can send campaigns without creating or managing...

Campaigns

Remove MailBluster branding

MailBluster branding appears by default in all campaign emails if you are on the Starter plan. You will see the...

Integration

Pabbly integration with MailBluster

Pabbly integration with MailBluster makes it easy to automate email workflows and save time by connecting multiple apps without any...

Integration

Make (formerly Integromat) integration with MailBluster

If you’re looking to make integration with MailBluster simple and code-free, this guide is for you. Make (formerly Integromat) is...

Billing

Why were you charged for your MailBluster pro annual renewal?

If you see a MailBluster Pro annual renewal charge on your billing statement, it means your subscription was still active...

Templates

Difference between Template gallery and My templates

There are two options under Templates in MailBluster: Template gallery and My templates. The Template gallery allows you to select...

Campaigns

Why MailBluster campaign sending takes time

If your Amazon SES send rate is 14 emails/sec and by default, MailBluster operates at 90% of the send rate,...

Billing

Pay due invoices in MailBluster

You can pay your due invoices directly by clicking the ‘Pay invoice‘ button in your MailBluster Brand under Billing >...

Pricing

Cancel current plan in MailBluster

To cancel current plan in your MailBluster brand, first go to your Brand > Billing > My plan, and then...

Integration

Integrately integration with MailBluster

If you’re looking to set up an Integrately integration with MailBluster, this guide will walk you through the process step...

Integration

Zapier integration with MailBluster

Integrating Zapier with MailBluster is straightforward, though it requires using a few external apps. Since Zapier currently does not have...

MailBluster

Can MailBluster be self-hosted?

No, MailBluster cannot be self-hosted. MailBluster is a cloud-based platform, so you must sign up using your email address or...

Campaigns

What is double opt-in?

Double opt-in is a process where, after you subscribe for an email or newsletter, you receive an email asking you...

MailBluster

Does MailBluster have autoresponder?

Although autoresponder is one of our clients’ most frequently requested features, it has yet to be available in MailBluster. It...

Leads

Unsubscribe leads in bulk

To unsubscribe leads in bulk, you need to go to Leads section first, then click on the highlighted checkbox. After...

Leads

Export leads in MailBluster

To export leads from MailBluster, you need to go to Leads section, and click Export all. A popup dialog box...

Brand

Add multiple users to MailBluster brand

As a Brand owner in MailBluster, you can add unlimited users to your Brand without any restrictions and free of...

Brand

Add different user types in MailBluster brand

To add different user types in brand, MailBluster provides three predefined roles: Viewer, Manager and Admin. You can assign any...

Brand

Use same email id for multiple Brands in MailBluster

Each Brand in MailBluster represents a unique business or organization. So, if you have multiple brands in MailBluster and want...

MailBluster

Sending transactional emails using MailBluster

Sending transactional emails using MailBluster is not currently possible. MailBluster only supports sending marketing emails and newsletters. If you want...

Campaigns

Send quick test email before campaigns

Yes, you can send quick test email before campaigns to all subscribers in MailBluster. This feature lets you check the...

MailBluster

GDPR compliance in MailBluster

The GDPR, or General Data Protection Regulation, is a law about protecting data. It started in the European Union on...

AWS

Move out of Amazon SES Sandbox

To move out of the Amazon SES sandbox, you need to request Amazon SES from your AWS Account. Here is...

Leads

Delete leads in MailBluster

You can delete leads in MailBluster individually or in bulk to manage your subscriber lists efficiently. Deleting a Lead individually...

Account

Change the email address of your MailBluster Account

Learn how you can change the email address of your MailBluster Account by yourself. Simply follow these easy steps accordingly....

Spam/Bounce

Why emails show automatic opens or clicks?

Understanding why emails show automatic opens or clicks helps you analyze your email campaign performance accurately. Many email providers use...

Reports

Export campaign report

To export a campaign report in MailBluster, start by navigating to the Reports section of your Brand. Here, you will...

Reports

Find who clicked on a specific link

Here you will learn how to find who clicked on a link in your email campaign. To start, open your...

Campaigns

Send test email using merge tags

To send test email using merge tags from your Brand, first go to Fields. Then create two custom merge tags...

Campaigns

Configure Double Opt-in in MailBluster

MailBluster utilizes a double opt-in mechanism to validate subscriber consent. This process ensures that subscribers not only subscribe but also...

Templates

Transfer email templates from MailBluster to other tools

MailBluster offers a wide range of email templates to help you create professional and effective email campaigns. However, it’s important...

Reports

Reason of emails being clicked automatically

The reason of emails being clicked automatically is often linked to security measures used by certain email providers. It can...

Campaigns

Difference between standard campaigns and automation campaigns

The difference between standard campaigns and automation campaigns in MailBluster defines how emails are structured, triggered, and delivered in both...

Reports

Push payment data in report

Here you will learn how to push payment data in report. You need to pass campaign ID at the time...

Spam/Bounce

Set up Google Postmaster for sender domain

Learn how to set up Google Postmaster for your sender domain to monitor email deliverability, domain reputation, and spam reports...

Account

Can one AWS Account link to Multiple MailBluster accounts?

Many users ask if they can link one AWS account to multiple MailBluster accounts to manage different projects or entities....

Templates

Insert table from google sheets using drag and drop editor

In this guide, you will learn how to insert table from Google Sheets into a MailBluster email using the drag-and-drop...

Segments

AWS send limit reached: will emails resume automatically?

After sending 50,000 emails within 24 hours, AWS will not allow you to send any more emails that day. Please...

Campaigns

Send campaign in plain text in MailBluster

You can send campaign in plain text in MailBluster by using the WYSIWYG editor. This option allows you to send...

Billing

Get link for unpaid invoices

MailBluster supports manual payment through Link. You can get link for unpaid invoices in MailBluster using Link. Link is a...

Leads

Does MailBluster allow duplicate leads?

MailBluster does not allow duplicate leads. If a duplicate lead is found, any existing lead information will be updated with...

Integration

Zoho integration with MailBluster

Zoho integration with MailBluster can be achieved using Zoho Flow, an automation platform designed to connect cloud applications and streamline...

Reports

Track people who have unsubscribed from email campaigns

Learn how to track people who have unsubscribed from your email campaigns in MailBluster. Tracking unsubscribes helps you understand audience...

Campaigns

Create and send an email campaign

You can easily create and send an email campaign in MailBluster by following a few simple steps. First, go to...

MailBluster

Resend verification OTP from MailBluster

To resend verification OTP from MailBluster while signing in, follow a simple step. When signing in to MailBluster, if the...

Forms

Create a pop-up form

Here you will learn how to create Pop-up Form. First you need to go to Forms. Then Click on Create...

Forms

Create an inline form

To create Inline Form, first you need to go to Forms. Then Click on Create new Select Inline form State...

Integration

Salesforce integration with MailBluster using Pabbly

Salesforce integration with MailBluster using Pabbly provides an efficient way to automate lead syncing and email marketing workflows without writing...

AWS

Using MailBluster when AWS account is in sandbox

You won’t be able to send any bulk emails from MailBluster while you are in sandbox mode. Also, in Sandbox...

Account

Transfer brand ownership to another MailBluster account

If you need to transfer Brand ownership to another account in MailBluster, please contact MailBluster Support. MailBluster Tech team will change...

Integration

Salesforce integration with MailBluster using Zoho

Salesforce integration with MailBluster using Zoho enables seamless lead transfer and email marketing automation between the two platforms. Salesforce is...

Spam/Bounce

New set of requirements for Senders by Google and Yahoo

Gmail and Yahoo Mail have recently introduced a new set of requirements for senders by Google and Yahoo. These rules, effective from...

Spam/Bounce

Why you are getting [email protected]?

You may wonder why you are getting [email protected] emails. This happens when a recipient of your email campaign clicks the...

AWS

Amazon SES sandbox and it’s restrictions

Amazon SES Sandbox or AWS Sandbox is a limited environment where new SES (Simple Email Service) users are placed when...

Spam/Bounce

Check email sending reputation using MailTester

If your emails land in spam, promotions, or bounce, you should check email sending reputation using MailTester immediately. This tool...

AWS

Amazon SES sandbox removal request rejection

If your request to move your AWS Account out of the Amazon SES sandbox is not approved, you can try...

Segments

Send campaign to undelivered leads in previous campaign

Here you will learn how to send campaign to undelivered leads in your previous campaign. First, create a standard segment...

Spam/Bounce

Emails landing in spam

If your emails are landing in spam, it usually means that your domain or message lacks proper authentication and reputation....

AWS

Resolve error: ‘Unable to connect with Amazon SES using your AWS account’

If you encounter the “Unable to connect with Amazon SES using your AWS account” error, it typically means your AWS...

AWS

Recipient address on Amazon SES suppression list

The message you received indicates that Amazon SES did not send your email because the recipient’s address is on the...

Pricing

Pay-as-you-go pricing meaning

The pay-as-you-go pricing meaning in MailBluster is simple: you pay based on actual usage rather than a flat fee. This...

Leads

Update leads from google sheets

If you want to update the existing leads of your brand from Google Sheets, the best way is to import...

Billing

Does MailBluster charge any VAT?

No, MailBluster does not charge any VAT from its customers. There are also no hidden charges in MailBluster. This means...

Campaigns

Send personalized email from MailBluster

You can send personalized email from MailBluster to make your campaigns more effective. Personalized messages feel more relevant and unique...

Leads

Does MailBluster allow purchased lists of leads from 3rd parties?

MailBluster does not allow sending emails to purchased lists and strongly discourages uploading or importing purchased lists from third parties....

Leads

MailBluster dashboard subscriber data

On the MailBluster Dashboard, you can view your brand’s subscriber data for the last 24 hours only....

Forms

Add custom fields in forms

Custom fields are useful for collecting extra information from your subscribers, such as birthdays, preferences, or custom notes. Once added,...

Campaigns

Compose email using drag and drop editor

You can easily compose email using Drag and drop editor in MailBluster, which is one of the three available in...

Leads

Import and update leads with new tags in MailBluster

If you choose to import and update leads with new tags in MailBluster, the existing leads will be updated with...

Leads

Activity of a lead

You can easily view lead activity in MailBluster to track subscriber interactions. First, go to Leads and search for or...

AWS

Manage IAM users across multiple brands in MailBluster

The best practice is to create separate IAM users for separate Brands in MailBluster. However, one IAM user can be...

AWS

Verify domain in Amazon SES

Verifying your domain in Amazon SES is an essential step for improving email deliverability and maintaining sender credibility. It also...

AWS

Verify email address in Amazon SES

You need to verify your sender email address first in Amazon SES before you can use it in your Brand...

Templates

Add CTA button to call a specific phone number

MailBluster allows you to add CTA button that calls the given phone number.To do this, set the button’s action type...

Leads

Ecommerce activity of a lead

To check ecommerce activity of a lead, go to Leads section, then click on any lead. There is an ecommerce...

Spam/Bounce

Emails landing in the promotions tab

Emails landing in the Promotions tab can be frustrating for marketers who want their messages seen in the Primary inbox....

Leads

Import leads to segments

You can import leads to segments in MailBluster, but only into specific types. Standard segments do not allow imports. Instead,...

Spam/Bounce

Why do you get this error ‘suspicious link’?

If you’ve ever asked yourself why do you get this error “suspicious link”, the answer is usually linked to email...

Campaigns

Share email campaign from MailBluster

You can share email campaign from MailBluster very easily with anyone using MailBluster share campaign feature and view it in...

Campaigns

Add unsubscribe link using Drag and Drop editor

To add unsubscribe link using Drag and drop editor in your email campaign, first you need to go to your...

Campaigns

Add unsubscribe link using HTML editor

To add unsusbcribe link using HTML Editor, use this Unsubscribe URL merge tag: {{unsubscribe_url}} The HTML code should be this:...

Automation

Track automation campaign reports

Reports for automation emails are generated inside the Automations section. Here you will learn to track automation campaign reports by...

Brand

Use the same AWS account for multiple brands in MailBluster

You can use the same AWS account for multiple brands in MailBluster, but only if all brands belong to the...

Leads

Override lead in MailBluster

The “override lead” feature in MailBluster updates an existing lead with new details when you add it to your brand....

Campaigns

Add unsubscribe link using WYSIWYG editor

To add unsubscribe link using WYSIWYG Editor, first select your WYSIWYG Editor from Campaign > Content. Once the editor opens,...

Segments

Send campaign to multiple segments at a time

It’s not possible to send campaign to multiple segments at a time. However, you can easily create a new segment,...

Brand

Remove the MailBluster branding from double opt-in emails

It is only possible to remove MailBluster branding from Double Opt-in emails if you use the Pro Plan. The Pro...

Campaigns

Email campaign is showing “outdated”

If your email campaign is showing outdated, it usually happens after creating the campaign, selecting a segment, and clicking the...

Brand

Set up an action url for your brand in MailBluster

MailBluster use it’s default base URL for your subscribe, unsubscribe and web version page. If you want to change the...

Forms

Place the recaptcha checkbox

MailBluster Form uses Google reCaptcha V3, which does not display a checkbox to confirm human interaction. Instead, it uses an...

Pricing

Check the current pricing plan of your MailBluster brand

To check the current pricing plan of your MailBluster brand, first, sign into your MailBluster account. Then, go to Brand...

Forms

Resolve “allowed domains are invalid” in forms

Here you will learn on how to resolve “Allowed domains are invalid” in Forms. So, if you are getting this...

Account

Can multiple email addresses be added to a MailBluster account?

In MailBluster, you can associate only one email address with your account. This address is used for notifications and all...

Account

Fix error message ‘verification requests exceeded’

If you encounter the error “verification request exceeded” in MailBluster, repeated retry attempts may have surpassed the allowed limit. This...

Spam/Bounce

Report spam or complaint email to MailBluster

If you notice suspicious activity or receive unwanted messages, you should report spam or complaint email to MailBluster. This ensures...

Leads

Deprecated text in MailBluster

In MailBluster, Deprecated text means that in future versions, we may remove this information. This information cannot be used in...

Spam/Bounce

Why is a lead’s double opt-in status still waiting?

If you are wondering why a lead’s double opt-in status is still waiting, it is usually because the subscriber has...

Forms

Possible to create a landing page using MailBluster

Currently, MailBluster doesn’t support creating landing pages directly. However, you can easily connect MailBluster to a subscribe form using MailBluster’s...

Campaigns

Campaign still in the “waiting” status

MailBluster sends only one campaign at a time. If your campaign is in the “waiting” status, it means another campaign...

Forms

Create side-by-side fields in MailBluster forms

At this time, MailBluster forms does not offer a built-in feature to arrange form fields side by side. All fields...

Integration

Gravity forms integration with MailBluster

MailBluster does have Gravity Forms integration option. The Gravity Forms Webhooks add-on allows you to send your form data from...

Brand

Set up an unsubscribe redirection url for your brand

When you set the Unsubscribe redirection URL from Settings > Custom URL, it will redirect the receiver to MailBluster default...

Leads

Fields and custom fields in MailBluster

In MailBluster, you can personalize email campaigns with Fields and Custom Fields. Fields add default values like a lead’s name...

Reports

Open rate is higher than click rate for the recent campaign

Here, we briefly discuss why the open rate is higher than the click rate in some of your recent campaigns...

AWS

Verify sender domain from MailBluster

The Senders feature in MailBluster simplifies the entire process of managing sender identities and DNS records, removing the need for...

Segments

Create standard segment using built-in fields

Currently, creating a standard segment using built-in fields (e.g., email addresses ending with me.com, icloud.com, mac.com) is not supported. Standard...

Leads

Create a custom field

To create a Custom Field in MailBluster, go to Fields section and then click on Add new. Enter Field label...

Campaigns

Resolve Error: “Link/URL used in campaign content must be a maximum of 1000 characters long”

If you are getting this error message, ‘Link/URL used in campaign content must be a maximum of 1000 characters long,’...

Spam/Bounce

Reason of decreasing open rates

The primary reason of decreasing open rates in your email campaigns can stem from several factors. Here are some common...

Segments

Create segment using ‘ecommerce activity’ condition

Here you will learn how to create a segment using the condition present as ‘Ecommerce activity‘ under Standard Segment. You...

Spam/Bounce

Fix the gradual drop of open rates

It’s quite difficult to accurately find the actual reason behind the gradual decrease of open rate in your campaign. For...

Segments

Remove repeated bounced leads to clean your email list

Here you will learn how to remove repeated bounced leads to clean your email list. You can’t create Standard segments...

Automation

Set up welcome email in automation

To build strong relationships with new subscribers, it’s important to set up Welcome Email campaigns in MailBluster. A Welcome Email...

Automation

Eligibility for automation on imported subscribed leads

Eligibility for Automation on imported subscribed leads is an important consideration when managing your email campaign. Automation emails are not...

Leads

Maximum character limit of lead field and custom field

The maximum character limit for the lead field is 50 characters. Custom fields can also be a maximum of 50...

Integration

Can I integrate Shopify with MailBluster?

To integrate Shopify with MailBluster, no native or direct connection is currently available. But you can integrate MailBluster into Shopify...

Integration

Can I connect OpenCart with MailBluster?

You can use MailBluster with OpenCart using a 3rd party tool called Make (formerly known as Integromat). The following link...

Automation

Send automation emails to newly subscribed leads

To send Automation Emails to newly subscribed leads in MailBluster, you first need to set up a campaign within the...

Automation

Workflow changes affect leads in automation

Workflow changes affect Leads in Automation depending on where each lead is in the process. If you change the workflow,...

Campaigns

Warm up a new subdomain for large email audiences

Implementing a proper strategy to warm up a new subdomain is essential when sending emails from a new domain. Start...

Integration

Can I integrate gmail annotations with MailBluster?

Gmail annotations are additional details you can add to your promotional emails, such as special deals, expiration dates, and discount...

Integration

What plugins are available in the MailBluster API Development Community?

We have the following community plugins for MailBluster: C#: https://github.com/marthijn/Sidio.MailBluster PHP Laravel: https://gitlab.com/axazara/package/mailbluster-laravel These links are independent of MailBluster and are not...

Forms

Generate simple shortcode from forms in wordpress

Here you will learn how to generate simple shortcode from Forms in WordPress. First you need to enter the name...

Reports

View the ecommerce report and activity of a campaign

In MailBluster, you can view ecommerce report of a campaign to track orders, revenue, and customer activity. Knowing how to...

Campaigns

Store images in MailBluster

You can store images in MailBluster server. You can do it by using the Drag and drop editor. Please check...

Brand

Fix domain verification status failure in MailBluster

If you’re looking for how to fix Domain Verification status failure in MailBluster, this step-by-step guide will help you troubleshoot...

Templates

Templates in MailBluster pro plan

Templates in MailBluster Pro plan are exclusive, professionally designed templates available only to Pro users for creating and sending high-quality...

Brand

Delete a specific user from your brand

To delete a specific user from your Brand, go to your Brand > Settings > Users. Scroll down to remove...

Campaigns

Display a sender image in email campaign

If you want to display a sender image in your email campaign, it’s important to know that Amazon SES does...

Segments

Create standard segment with multiple custom field conditions

Here you will learn how to create standard segment with multiple custom field conditions. First, go to Fields and then...

Reports

Difference between orders and revenue in reports

Here, you will learn the difference between Orders and Revenue in Reports. In Campaign Report, the Orders refers to the total number...

MailBluster

On which platform is MailBluster built?

MailBluster isn’t built on any platform. Instead, our engineers carefully craft it using the best technical tools available. It’s like...

MailBluster

Customize MailBluster cookie policy

When you visit the MailBluster website for the first time, a cookie consent popup appears at the bottom of the...

MailBluster

Character encodings supported by MailBluster

MailBluster supports the UTF8MB3 character set, which is a subset of UTF8MB4 (UTF-8). UTF8MB3 stands for “UTF-8 with a maximum...

Leads

Use personalized custom merge tags in MailBluster

MailBluster allows you to create and use custom merge tags in addition to the default ones. These tags can be...

Forms

Embed subscription form in wordpress using elementor

Embedding a subscription form in WordPress using Elementor is easy with MailBluster. Here you will learn how to embed subscription...

Leads

Meaning of lead’s subscription status is ‘unsubscribed” but the double opt-in status is ‘confirmed’

When a lead’s Subscription status is ‘Unsubscribed” but their Double Opt-In status is ‘Confirmed’, that means that the lead initially...

Forms

Can forms automatically add leads to segments?

Forms cannot automatically add leads to segments in MailBluster. However, you can achieve a similar result by using Tags. When...

Leads

Reasons for no responses despite high open and click rates in MailBluster

Here are three things you need to consider: 1. Increase in Email List Size: Have you experienced a significant growth...

Leads

Does MailBluster support duplicate email ID or lead?

MailBluster does not allow duplicate email IDs or leads. If a duplicate email ID is found, the lead information is...

Campaigns

Maximum file size of an image file

The maximum file size of an image file you can upload to MailBluster is 2MB. You can use image files...

Brand

Request a payment link for your brand when needed

You don’t need to request a payment link each time. You can pay your invoice directly by clicking the ‘Pay...

Forms

Set up forms using checkbox field to opt into segments

Set up forms using a checkbox field to opt into segments in MailBluster is useful to let subscribers choose the...

Reports

Why sent emails don’t match total delivered, bounced and unsubscribed?

Here you will learn why sent emails don’t match total delivered bounced and unsubscribed in MailBluster reports. Many marketers notice...

Reports

Campaign shows delivered but subscribers don’t receive

Sometimes a campaign shows delivered but subscribers don’t receive the email. This can happen even when your email service reports...

Automation

Exit Conditions in Automation Workflows

Exit Conditions let you automatically remove leads from an automation workflow when they meet specified conditions. Once a lead meets...

Forms

Get notified if a subscribed lead fills the form again

Get notified if subscriber refills form — can MailBluster do this? By default, MailBluster treats each email address as unique....

Forms

Customize focused field borders in MailBluster forms

Customize focused field borders in MailBluster to make your forms visually appealing and aligned with your website design. You cannot...

Integration

Connect API key in MailBluster WordPress plugin

To connect API key in MailBluster WordPress plugin, start by installing the MailBluster WordPress Plugin. Then, you’ll need to connect...

Billing

Why am I not automatically charged each month in MailBluster?

MailBluster uses a secure protocol for payment methods, so it does not automatically charge each month. Instead, it always asks...

Reports

Report ‘abuse’ in email campaign

To report email abuse in email campaign, such as spam, phishing, or other malicious activity, you can follow these steps:...

Billing

Resolve error: “To send emails beyond our free sending quota, please upgrade your plan”

The MailBluster free sending quota error message “To send emails beyond our free sending quota, please upgrade your plan” occurs...

MailBluster

Does MailBluster support email attachments in email campaigns?

MailBluster no longer supports email attachments. We suggest uploading the file to a cloud storage service like Google Drive or...

Spam/Bounce

Resolve IP blocks that hurt email delivery and open rate

If you want to resolve IP blocks that hurt email delivery and open rate, it’s important to understand why these...

Integration

Obtain API key from MailBluster

Here you will learn how to obtain API key from MailBluster. First sign in to your MailBluster account,and click on...

Campaigns

Add strikethrough in the subject line of email campaign

You can add strikethrough in the subject line of your email campaign using Unicode rather than HTML. You can convert...

Campaigns

Add motion logo in email campaign

You can add a motion logo in your email campaign by using a GIF file. You need to generate a...

MailBluster

Maximum email content size in MailBluster

MailBluster sets the maximum email content size at 120 KB. If your email exceeds this limit, you will see an...

MailBluster

New lead feature in MailBluster dashboard

Clicking on ‘New Lead‘ in the Dashboard allows you to see the number of leads added within the last 24...

MailBluster

Purchase activity in MailBluster dashboard

Clicking on ‘Purchase activity‘ in the Dashboard allows you to view the total Revenue and the number of items Purchased...

MailBluster

White-Label solution

MailBluster does not have a customized white-labeled solution yet.However, our team has plans for releasing a White-label solution soon.It’s in...

Campaigns

Text looks broken in campaign despite appearing fine in the editor

If your text looks broken in campaign despite appearing fine in the editor, this usually happens when you compose a...

MailBluster

Sending cold emails using MailBluster

Sending cold emails through MailBluster is against the terms of use of MailBluster. You cannot send unsolicited emails to a receiver without...

AWS

Verify sender email address from MailBluster

The Senders feature in MailBluster simplifies the entire process of managing sender identities and DNS records, removing the need for...

AWS

What is a sender identity?

A sender identity is an email or domain that you plan to send from. When you verify a domain in...

Account

Disconnect AWS Account from MailBluster Brand

If you wish to disconnect your AWS account from your MailBluster Brand, please contact MailBluster Support directly with your request....

MailBluster

MailBluster bug bounty program

MailBluster prioritizes information security and is dedicated to preserving the confidentiality, integrity, and availability of its systems and information. The...

MailBluster

MailBluster support channels

If you have questions or need technical help with MailBluster, reach out to our support team using one of our...

AWS

What is a custom domain?

A custom domain refers to a personalized and unique web address that you can register and use for your website...

Campaigns

Use UTM for tracking in MailBluster using google analytics

If you want to use UTM for tracking in MailBluster using Google Analytics, you have to use the Query String...

AWS

Set custom mail from domain in AWS

To set a Custom MAIL FROM Domain in AWS, follow these steps to configure domain authentication and improve your email...

AWS

Importance of setting up custom mail from domain for DMARC alignment

It’s not necessary to set a Custom MAIL FROM domain, but it helps the DMARC record align properly with your...

AWS

Why set custom mail from domain in Amazon SES?

In Amazon Simple Email Service (SES), setting a custom MAIL FROM (Return-Path) domain is a feature that allows you to...

Spam/Bounce

Disable email feedback forwarding notifications in Amazon SES

It is not possible to disable the process of stopping emails from being sent to leads who receive an error...

Spam/Bounce

Remove your IP address if it’s on a blacklist

To remove your IP address if it’s on a blacklist, you can follow these steps to get delisted from the...

AWS

Configure a custom domain or subdomain for tracking

Here you will learn configure a custom domain or subdomain for tracking in order to further improve deliverability. The following...

Campaigns

Exceeding the email sending limit in MailBluster and its impact on campaigns

If the number of leads exceed your email sending limit of your SMTP provider (and MailBluster if you are under...

Campaigns

Resolve “Content is invalid, merge tag or block tag contains error”

If you encounter the error message “Content is invalid, merge tag or block tag contains error”, it usually happens when...

Campaigns

Resolve “AWS connection is invalid” under the Sender email address

If you see the error message “AWS connection is invalid” under the Sender Email Address, Or this one: it means...

Campaigns

Short preheader text in email campaigns automatically populates

Short preheader text automatically populates in email campaigns if it is too short. Preheader text is essential for every email,...

AWS

Prevent gmail from showing ‘via amazonses.com’

The addition of DKIM should remove the ‘via’ link. To prevent Gmail from showing “via amazonses.com”, you must do the...

Pricing

Charity and non-profit discounts

MailBluster values the contributions of organizations that serve society. To support them, it offers special charity and non-profit discounts. In...

AWS

Reasons your AWS account gets paused and how to fix it

If your encounter AWS Account’s ability to send email is paused all of a sudden, then you can’t use Amazon...

MailBluster

Official legal address of MailBluster

The Official Legal Address of MailBluster is as follows: MailBluster LLC2810 N Church St,PMB 38894,Wilmington, DE 19802, United States, Delaware....

MailBluster

MailBluster affiliate program: how it works and earns you commissions

The MailBluster Affiliate Program allows you to earn commissions by referring new customers to MailBluster on their initial successful purchase....

AWS

Resolve AWS account pause issue

If your Amazon SES account has been suspended, it’s essential to review the account’s status and address the underlying issues...

MailBluster

Sign up for MailBluster affiliate program

To join the MailBluster Affiliate Program, first click on Join MailBluster Affiliate Program. You will be redirected to the registration...

MailBluster

Is there any cost to join the affiliate program?

No, there is no cost to join the MailBluster Affiliate Program. Enrollment only takes effect after submitting the required information...

Billing

Why Does MailBluster Charge Per Email in Addition to AWS Fees and the yearly subscription fee?

MailBluster charges per email in addition to AWS fees and the yearly subscription cost because it provides more than just...

AWS

Achieve positive sender reputation for new domain

If you switch to a new sender domain for your email marketing campaigns, you need to implement a proper warm-up...

AWS

Resolve error: Unable to find the permission of ‘AmazonSESFullAccess’.

If you encounter the “Unable to find the permission of ‘AmazonSESFullAccess’” error, it means that while creating the IAM user...

AWS

Resolve error: Unable to find the permission of ‘AmazonSNSFullAccess’.

If you encounter the “Unable to find the permission of ‘AmazonSNSFullAccess’” error, it means that while creating the IAM user in your...

AWS

Resolve error: Invalid AWS secret access key

If you see the error message ‘invalid AWS secret access key,’ it means the key you are using in MailBluster...

Account

Delete MailBluster Account

If you wish to delete your MailBluster account, please contact MailBluster Support and request for deletion. Be aware that this...

MailBluster

Benefits of MailBluster affiliate

The benefits of MailBluster Affiliate start as soon as you join the program. You’ll receive high commissions for every successful...

AWS

Disable open tracking for all campaigns sent from your brand

If you want to disable open tracking for all campaigns in Amazon SES, you’ll need to update your AWS configuration...

Spam/Bounce

Fix ‘this message might be suspicious or spam’ warning for subscribers

If you’re sending emails and your recipients see the alert “this message might be suspicious or spam,” it can damage...

Campaigns

CTA button url is showing 404 error and redirecting in test email

If your CTA button URL is showing 404 error during test emails, the link is broken, misconfigured, or redirected incorrectly....

Campaigns

Use Default Merge Tag in Email When Data is Missing

If you want to use a default merge tag in your email campaign because some recipients don’t have values such...

AWS

Resolve error: “We couldn’t find required configuration to track your email activities using your AWS credential”

The error “We couldn’t find required configuration to track your email activities using your AWS credential” occurs when the SES...

Integration

MailBluster Form integration in WordPress site

MailBluster Form integration in WordPress site can be achieved through two simple methods. These options allow form data to be...

MailBluster

MailBluster affiliate program eligibility

Anyone can join the MailBluster Affiliate Program. But he/she has to follow some of these terms and conditions first before...

AWS

Fix DMARC alignment and SPF issues in Amazon SES using a custom mail from domain

Using a custom MAIL FROM domain keeps you within the AWS infrastructure. According to SES documentation: For an email to...

AWS

Gmail is not showing one-click unsubscribe (list-unsubscribe header)

If gmail is not showing one-click unsubscribe, it usually happens because test emails do not display the list-unsubscribe header. Test...

AWS

Does AWS show complaint rates and bounce rates for AWS accounts?

All AWS accounts show complaint rates and bounce rates overall. However, they do not show rates for individual email campaigns...

AWS

How to find details of a recipient complaint in Amazon SES

Amazon SES tracks complaint rates but does not capture specific reasons when a recipient marks an email as a complaint....

Automation

Segment leads based on email link engagement

You can automatically segment leads based on email link engagement in your email campaign. Follow the steps below to segment...

MailBluster

Fallback for leads without first names in MailBluster

When importing leads that don’t have first names, the first_name field in MailBluster will remain empty. This can affect your...