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MailBluster

What is MailBluster/What does it do?

MailBluster is an email marketing platform that enables you to send the highest quality marketing emails and newsletters with the...

AWS

What is AWS?

Amazon Simple Email Service (SES) is a cost-effective, flexible, and scalable email service that enables developers to send mail from...

Price and Billing

What are the pricing details for MailBluster?

There are two pricing plans in MailBluster. Unlimited Sending allows you to send per 1K email for $0.20. And under...

MailBluster

What is GDPR? Does MailBluster follow GDPR rules?

The General Data Protection Regulation (GDPR) is a piece of data protection law. It is a regulation of the European...

MailBluster

Is my data safe with MailBluster?

MailBluster is fully compliant with GDPR and your information is secure with MailBluster, and we always store it in the...

AWS

Why do I need AWS SES?

It would require you to have a verified and approved AWS SES to use MailBluster for sending emails. We don’t...

AWS

Why do I need SNS for sending emails?

You do not require SNS in order to send emails. However, MailBluster requires an Amazon SNS to track metrics such...

Spam/Bounce

Why are the emails landing in the promotions/newsletters tab?

Whether your emails are delivered to your customers’ Promotions/Newsletters tab or their Inbox is typically determined by mail services such...

MailBluster

How can I trust MailBluster with my card information?

MailBluster does not store your credit card information; instead, it is encrypted and securely stored under the authority of Stripe,...

MailBluster

Can we have a self Hosted App?

Right now self-hosting is not possible with MailBluster....

Account

What is a segment?

Segments allow you to target and re-target subscribers based on who opened (or didn’t open) a specific email, clicked a...

Price and Billing

Does your pricing include Amazon fees?

No. Amazon will charge you separately, on your Amazon account according to the SES and SNS pricing structure. For example: Using our “Forever Free”...

Price and Billing

What are the details for the Enterprise Solution?

An enterprise solution is that we will maintain and manage the SMTP for the clients. You do not need to...

Price and Billing

How much do I have to pay as Amazon SNS fee?

The calculation for SNS is a bit complex. MailBluster uses the HTTP/s Endpoint notification delivery type. Which costs $0 for...

Price and Billing

What if I reach the 62k emails limit on the ‘Free Forever’ plan?

You can switch to the “Unlimited Sending” plan anytime and send as many emails as you want....

MailBluster

Does MailBluster have autoresponder?

No, we do not have the autoresponder feature yet. We plan to start working on the module soon....

MailBluster

Email automation feature/Does MailBluster do automation emails?

Automation and autoresponders are on our to-do list right now. These features will be available at our stable release in...

MailBluster

How to compose email using Drag and Drop Editor?

MailBluster has three types of email composers/editors: 1. HTML Editor 2. WYSIWYG Editor 3. Drag and Drop Editor The most...

AWS

What is AWS Region? How to choose it?

You need to select the region that best suits you and your subscribers’ location for SES Region. And remember to...

Spam/Bounce

Why are my emails/newsletters landing in spam?

No one knows the algorithm that Gmail uses to categorize emails. We can suggest some best practices to follow to...

Spam/Bounce

How can I prevent my emails from going to spam?

No one knows the algorithm that Gmail uses to categorize emails. We can suggest some best practices to follow to...

Spam/Bounce

How will you clean your email list?

You can use reliable email validator software to clean up your email list. Here are some popular choices: Super Email...

Spam/Bounce

Why do I get this error ‘suspicious link’?

Using HTTPS links should resolve the issue.If you face the problem still, in that case, then it is a challenging...

AWS

How to configure SES/How to connect AWS with MailBluster?

You can follow this step-by-step guide: https://app.mailbluster.com/pages/aws-setup-guide. Check out this video tutorial for the whole process: For more knowledge, you can...

AWS

I’m getting this error ‘Unable to find permission of AmazonSNSFullAccess’

Make sure you are following each step from this guide: https://app.mailbluster.com/pages/aws-setup-guide. You must be missing step 3 where you need to...

AWS

I’m getting the error ‘Unable to connect with Amazon SES using your AWS account’

If your AWS account is new, AWS takes some time to verify and activate your account. Make sure you have...

Integration

Is there any WordPress plugin for MailBluster?

If your website is built on top of WordPress, you can check out our WordPress plugin here MailBluster for WordPress...

Account

Where can I find my invoices/monthly usage?

You can find all your invoices under the Billing menu in your Brand at MailBluster...

Account

When I upload a new segment, is there any way to filter out the already unsubscribed ones?

If you want, you can remove the bounced emails by filtering from the campaign report. The leads will be permanently...

Account

Is there a way to delete bounced leads in bulk/How to remove bounced email from list segments?

The permanently bounced emails are automatically unsubscribed in MailBluster. Those leads won’t receive emails from you, although remaining in the...

MailBluster

How to create and send an email campaign?

Follow this video tutorial for the basics on how to design an email campaign in MailBluster to send to your...

Price and Billing

If I upgrade to the ‘Unlimited Sending’ plan, can I still enjoy the 62k free emails?

Yes, you can choose the price tier for each email campaign. For example, you can send your first campaign with...

Price and Billing

Why is MailBluster so cheap in comparison to other email Marketing softwares? Is there any catch?

Don’t worry! There is no catch. MailBluster provides you with the best cost-efficient email marketing service. We provide 62K emails...

MailBluster

How to schedule a campaign in MailBluster?

Assuming you’ve completed all of the prerequisite steps for sending emails using MailBluster (if not, head over to our YouTube...

MailBluster

What is the CSV file format to import leads/subscribers properly?

MailBluster doesn’t force you to upload your CSV file in any particular format, rather it’s flexible with any CSV file. ...

AWS

What is sandbox/why does my account have sandbox access?

If your AWS account is new, Amazon will place your account in the Amazon SES sandbox. While your account is...

AWS

How to verify a domain in AWS?

You should know the following things before verifying a domain in AWS:  You must own the domain and have access...

AWS

How to verify an email address in AWS?

Email address verification in AWS is really simple. Just follow these steps accordingly: 1. Login to AWS Management Console 2....

MailBluster

How do I get my API key from MailBluster?

Go to your MailBluster dashboard,and click on brand > Settings > API Keys > Create New API Key. Type a name for the API Key...

MailBluster

Can I send transactional emails using the MailBluster API ?

MailBluster does not have a transactional email API yet. Right now, it can only be used to send marketing emails....

MailBluster

I hit my max on sending emails, will my campaign continue tomorrow automatically?

I’m afraid no. After reaching the maximum sending limit, your campaign will be failed. In this case, you can use...

AWS

How to prevent from gmail showing via amazonses.com?

The addition of DKIM should remove the ‘via’ link. If you still face the issue, You must do the following:...

Account

Where can I check how much I am left with my free usage quota for this month?

It will be shown at the bottom of the page when you attempt to send a campaign....